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Technical Officer 1
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Assistant Technical Officer
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Technical Assistant
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Technical Officer
4 weeks ago
Duties/Pligte
***_Students and Lecturers:_**- Providing technical support to students and lecturers experiencing technical problems - including after-hours support with assessments, inaugural lectures and seminars.
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Administrative:_**- Handling and reporting on day-to-day tasks in NARGA (including upgrading of computers and installation of new computers).- Scheduling and booking venues according to timetables.- Ensuring that all NARGA venues comply with the safety policy and reporting safety and security issues. Acting as overall safety representative of all NARGA venues.- Completing ad hoc tasks necessary to ensure the smooth operation of the Computer Users Area (RGA) and lecture rooms, and rendering essential services by:
- Maintaining stores and their content.- Moving equipment as requested.- Entering the necessary budget items and requested requisitions into the financial system.- Rendering assistance regarding the general maintenance and operation of NARGA as requested.- Inspecting the general tidiness of lecture rooms and submitting reports on breakages where necessary.- Maintaining and updating the NARGA asset register.
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Technical:_**- Ensuring that all computer equipment in all of NARGA's rooms (Main CUA rooms, Satellite CUA rooms, kiosks and lecture rooms) are always in working order.- Regularly checking lecture room equipment and reporting if faulty: projectors, screens, lighting, air conditioning, sound equipment, batteries, etc.- Standardising computer equipment, software and procedures in lecture rooms.- Offering full-time technical assistance during classes to solve technical problems (hard
- and software) without any delay.- Rendering assistance in NARGA lecture rooms during office hours.- Providing management information regarding usage of rooms.- Providing a multimedia service to users during seminars, conferences, etc.- Managing NARGA's printers: general maintenance, stock management of paper and cartridges.
Job Requirements/Pos Vereistes- An ICT degree / diploma with two years' relevant experience, **OR**- a relevant ICT certificate with three years' relevant ICT experience, **OR**- four years' relevant ICT experience.- Strong, proven computer skills - hardware and software.- Demonstrated ability to solve problems innovatively.- Proven analytical skills.- A high level of accuracy.- Sound verbal and written communication skills.- Demonstrated ability to work both in a team, as well as independently.- Outstanding interpersonal relations.
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Recommendation/Aanbeveling- Any other IT-related industry qualifications.- A+ -and/or N+ -qualification.- Experience and basic knowledge of Linux.- Experience in scripting in program languages such as PowerShell, Java and C++.- Proficient in at least two official South African languages.
