Global Concierge

Well known DMC is looking for a Global Concierge based close to Pinelands: The Concierge is a personal, bespoke global ‘access platform’ for direct, indirect guests and travel partners to provide a paid for bespoke service to guests travelling with the Group in Africa and provide information, assist with travel support during travel with the group. The service will include a pre-, during and post travel support ensuring guests and trade partners receive a bespoke and carefree travel experience. The in-country support service will operate seven days a week.

**Requirements**:

- High School Qualification, 3 year University/College Qualification advantageous
- 4 years Tour Operator Experience as a Travel Consultant with preference to individuals who have worked in a bed management environment or a concierge service
- An in-depth knowledge of Operating Systems Advantageous (Tourplan, Maximizer, WETU, and inhouse Guest Information System - training provided)
- Good destinations knowledge of South Africa, Southern and East Africa preferable
- A willingness and aptitude to learn