Clinical Support Specialist

2 weeks ago

Johannesburg, South Africa Stryker Full time

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Know someone at Stryker?**:

- Demonstrates outstanding ethics at all times.
- Treats customers and employees with respect, represents the company in the best possible light.
- **Knowledge**:

- Solid understanding of products and associated procedures.
- Can hold a credible clinical conversation and position products accordingly.
- **Customer Service**:

- Acts with integrity and reactively delivers on commitments within the required timescales.
- Proactively seeks issues and offers suggestions.
- **Business Planning**:

- Independently constructs a business plan and has clear direction on daily, weekly and monthly planning.
- **Sales Skills**:

- Consistently prioritizes the right opportunities for SYK.
- Shows ability to construct the best customer pricing proposal, giving consideration for value, to a wide variety of customers.
- Closes sales opportunities.
- Shows evidence of growing existing SYK business.
- Always has integrity and compliance at the front their mind when constructing purchase options.
- **Commercial Awareness**:

- Regularly seeks opportunities to maximize return through multi-line opportunities.
- Qualifies opportunities by speaking with all stakeholders to qualify opportunities.
- **Developing Others**:

- Undertakes mentoring projects in conjunction with RSM.
- Acts to address developmental needs of group when instructed.
- **Discretion/Latitude/Impact**: Works under general supervision.
- Conducts standard tasks under supervision and guidance of more experienced staff.
- Work is reviewed for soundness and overall adequacy.
- Keeps manager informed regularly on status of work.
- Makes sure to achieve results or erroneous decisions or recommendations on time to avoid delays in sales achievement and may adversely affect revenue &/or budget.

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

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