Warehouse Supervisor Outbound

2 weeks ago


Cape Town, South Africa Pack Leader Full time

**KEY RESPONSIBILITIES**:
**General**
- To provide a professional, efficient, and effective service to support the general functioning of the business.
- As the Warehouse Supervisor Outbound, your main purpose is to ensure the smooth operation of all Outbound processes including deliveries to customers and to ensure excellence across all departments
- Coordinate with other Supervisors/management and manage warehouse team to ensure efficient inter-departmental operations
- Supervision and management of a team of drivers and assistants
- Health and Safety focused - Safe and effective product handling and cost management
- Liaise relationships across suppliers and service providers

**Distribution**
- Experience in day-to-day customer deliveries
- Oversee and Manage Picking of customer orders and allocation for delivery
- Ensure correct documentation accompanies drivers and assistants daily.
- Quality check dispatch orders for accuracy
- Manage and oversee picking, checking, boxing and dispatch of orders daily. Ensuring optimal routing and scheduling is practised, including discerning use of couriers
- Effective routing of vehicles to optimise speed and cost of delivery
- Management and allocation other (ad-hoc) delivery and collection tasks as required Liaising with the driver team to support efficient deliveries and optimal delivery times
- Tracking of vehicles for re-active as well as pro-active management
- Co-ordinating vehicle activity logging and end-of-day debriefing
- Co-ordinating courier activity as an extension of the company’s service

**Warehouse Management**
- Experienced in and use of Warehouse Management Systems
- One of Main Users for WMS System
- Root Causing, releasing picks, assisting with resolving queries, loading credit notes Assisting with checking orders where necessary
- WMS-related liaison between Office and Warehouse
- Liaising with transporters, Office & OPS

**ESSENTIAL SKILLS & COMPETENCIES REQUIRED**
- Previous experience of Route Optimization software
- Previous experience with Warehouse Management Systems
- Strong computer literacy
- Communication skills
- Customer Service oriented
- Honest and reliable
- Organised and forward planning
- Participate and contribute to a culture of Continuous Improvement
- Dyanmic and can work well under pressure


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