Gtms Consultant
2 weeks ago
**Responsibilities**
- Take charge of the end to end business process for the customers and deliver a solution that provides with tangible and intangible business benefits
- Delve deep and gain expertise in the GTMS software features and functionalities to be highly knowledgeable in mapping customer’s wants and needs to the system design
- Take ownership in designing and building the system as per established best practices
- Accountable for driving and collaborating with the back-office team to enable them to set up the system, build system interfaces, tailor the UI and deliver reports as per the design
- Author detailed functional specifications to guide the back-office team to build custom enhancements, reports and statements that satisfy specific customer needs
- Showcase the solution by leading system walkthroughs on a regular basis during the course of the build phase for the customers to give them a sneak peek on their future solution that will diminish their pain points
- Perform quality assurance by identifying and resolving system issues during validation phases to present the customer with a smooth testing experience
- Empower the customers by providing knowledge transfer sessions to the customer for system handover so they can be self-sufficient after go-live.
- Orchestrate the cutover to production and coordinate all tasks required by various teams during go-live in the production environment for seamless transition.
- Continue to learn and gain expertise on new features and functionalities in the ongoing GTMS releases and at the same time mentor new hires by disseminating acquired knowledge
- Thrive on independent thinking with keen problem solving and analytical skills
- Must have excellent communication and client handling skills to be able to excel in high pressure situations
- Must be capable of working in a fast-paced environment with a collaborative team player attitude and flexibility with working with different time zones
**Experience**:
Required
- 2 year(s): Actively involved in full lifecycle software implementations of the software from requirement to hypercare
- 2 year(s): Adept at running workshops with customers to extract requirements, analyze them comprehensively and formulate the design of the to-be solution
- 3 year(s): Must have a minimum of 3 years of hands-on experience in implementing packaged software for one or more business processes under your belt
Preferred
- SAP SD, MM and pricing experience - beneficial
- 2 year(s): Experience in working with ERP systems like SAP, Oracle, Infor etc
- Worked in a consulting team in a professional services environment
- Bachelor’s degree in Computer Science, Information Systems or similar engineering fields
- 3 year(s): Passionate about learning new software with continuously updated features and functionalities and must be willing to roll up your sleeves and do configuration of the software