Graduate Leadership Programme
1 month ago
Would you like to become a leader in the BPO/BPM sector?
If you are a recent graduate, currently unemployed and looking to lead and thrive in the BPO/BPM sector - We have an exciting opportunity for you
The leadership programme delivers training and mentorship to excel in team management, performance optimization, and industry best practices. You will have the opportunity to collaborate with seasoned professionals, drive high performance teams, and embark on a rewarding career journey.
Key Responsibilities as a Team Leader:
- Lead a team of customer service advisors, ensuring exceptional service delivery.
- Motivate and inspire team members to achieve their performance targets.
- Monitor team performance and provide regular feedback to drive continuous improvement.
- Collaborate with other team leaders and managers to achieve operational goals.
**Requirements**:
- Excellent communication and leadership skills.
- Passion for customer service excellence.
- Willingness to learn and adapt in a fast-paced environment.
- Possess a recently completed degree or diploma.
**Benefits**:
- Comprehensive training program to develop leadership and management skills.
- Opportunity to join a fast-growing industry and earn a competitive salary and performance-based incentives.
- Opportunities for future career growth within the sector.
- Dynamic and inclusive training environment.
Compensation will be discussed during the interview process.
**Job Type**: Learnership
**Salary**: R5,000.00 - R10,000.00 per month
**Education**:
- Certificate (preferred)
Ability to Commute:
- Cape Town, Western Cape (preferred)
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