Functional Analyst

3 weeks ago


Johannesburg, South Africa eSoft Development and Technologies Full time

**What will you do?**
- Support the Applications Manager to meet team objectives
- Responsible to meet project functional requirements within agreed time and quality metrics
- Conduct configuration; testing and user training
- Prepare projects for transitioning into production including rectification of all bugs prior to transitioning; updated document; testing and conducting disaster recovery test
- Attend to bug fixes and change requests (enhancements), during the project and prior to the end of post go live support phase, within applicable SLA and quality levels (right first time fix)
- Identify out of compliance to IT strategy; policies; governance frameworks; standards - propose and execute rectification actions
- Identify and execute opportunities for continuous improvement in IT services delivery; includes identifying patterns of user behaviour that may require additional retraining and support
- Create and maintain relevant documentation such as business processes; functional designs; configuration, maintenance and support guides; test cases; user guides and training guides. Documentation is per the Oracle OUM and AIM methodologies.
- Provide after business hours support per applicable schedule

**Key attributes and competencies**
- Teamwork; patience; determination and focus on task delivery
- Detailed orientated; analytical thinking; problem solving; ability to innovate and find work arounds
- Ability to work under pressure; in stressful solutions to tight timelines on multiple initiatives simultaneously

**Experience**
- IT Diploma (or similar)
- 2-4+ years in an Oracle Functional Analyst role
- Experience of Oracle E-Business Suite is non-negotiable.
- Oracle certifications an advantage
- ITIL experience and / or certifications an advantage

**What you will be measured on?**
- % or projects delivered on time, scope and budget
- Project quality improvement %
- Adherence to project portfolio and service development methodologies
- Number of Oracle customisations over agreed value
- Application documentation maintained to schedule
- Business Satisfaction Score %
- Delivery on business and IT projects

**Job Type**: Contract
Contract length: 6 months

**Education**:

- Diploma (preferred)

**Experience**:

- Oracle Functional Analyst: 2 years (preferred)
- Oracle E-Business Suite: 5 years (preferred)

License/Certification:

- Oracle / ITIL certifications (preferred)


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