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Restaurant Manager
3 weeks ago
Understanding and upholding the company’s mission statement
- Adhering to all Standard operating procedures as trained by head office
- Understanding all employees Job Descriptions and holding all staff accountable
- Answering directly to head office
- Ensure Food Quality and preparation is always up to Fireroom Standards
- Store properly staffed as per head office rosters. Any change in rosters need to be
approved by head office
- High staff morale
- Dealing with customer complaints
- Full stock take to be done on Wednesday and Sundays and sent to head office
- Daily stock count of main line items and bar and sent to head office
- Variances sent through to head office on a daily basis
- Disciplining of staff and holding staff accountable as needed
- On going food & wine training/knowledge
- Weekly food & wine pairing. Pictures to be sent to the WhatsApp management
group
- Table etiquette & waiters perfect approach
- To maintain outstanding guest relations
- Sustaining and expanding customer base
- Health & safety compliance
- Ordering or overseeing orders
- Ensuring there are no out of stocks
- Budget percentages in relation to turnover to be upheld: 35% (food and beverage)
5% (expenses)
- Overtimes are managed in accordance to payroll through a overtime book
- Maintaining food cost in line with head office objectives
- Balancing of all cash ups
- Keeping a recruitment file with CVs
- Product procurement
- Repairs & Maintenance
- Adding to a conducive team environment
- Leading by example
- Ensuring all other job descriptions are understood by all positions in the restaurant.
- Knowing all aspects of your restaurant
- Anything else that would be required by you that is not mentioned above to ensure
a smooth running of the restaurant in all areas or as requested by Head Office
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