Financial Crime Intelligence Unit Analyst D1

2 weeks ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- To gather, analyse and interpret information from various internal and reliable external sources pertaining to current and potential clients to determine the desirability of retaining or pursuing the client based on comprehensive case of recommendations**experience and qualifications**:

- Minimum Qualification : Grade 12, with 2 to 3 years working experience in financial services
- Preferred Qualification : Relevant undergrad business degree / qualification with no experience
- Preferred Experience : Experience in financial services industry
- ITC clearance
- FAIS not required**additional requirements**:
**responsibilities**:

- Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions
- Innovation, innovate to improve customer experience, continuously look for better ways of doing things, quick and flexible to adapt to changing circumstances, deliberate about seeking diverse opinions and build on each other’s ideas and don’t duplicate effort
- Update internal customer with required information and explaining the process in the investigation and provide required documentation
- Build objective working relationships with various, experts and counterparts within the banking industry and the broader financial crime risk community
- Conduct required interventions in line with applicable laws, policies and procedures stipulated in FNB
- Identify and escalate trends associated with AML to highlight risks and inform detection practices
- Use appropriate data analysis and information gathering techniques from internal and external sources to profile customers and complete required documentation
- Update relevant systems of work status/progress and include notes to inform business and management of work progress and required business intervention
- Liaise with relevant internal and external stakeholders including bureaus and other banks to ensure correct validation of customer information and security checks
- Compile quality reports with comprehensive recommendations and FNB client risk assessments that enable management and business to make informed decisions. Produce report summaries and detailed documents with defined agendas that will be loaded on required platforms to be accessed by business
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared



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