Cellular Specialist

**Responsibilities**:
- Be in touch with the latest mobile/ technology-
- Manage assets-
- Deliver and maintain a great customer brand experience-
- Grow cellular sales turnover-
- Drive high operational standards-
- Implement visual display principles-
- Ensure effective administration management (process)

**Qualifications**:
- A Grade 12 qualification-
- Retail cellular experience (essential)

**Skills**:
- Knowledge of a variety of mobile products
- Ability to work flexible hours in the ever-changing retail environment
- A customer-centric attitude and approach
- A passion for excellent Customer services and sales environment
- Be computer literate
- Have a preference to with work admin
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management

**Competencies and behaviours for success**:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently
The ability to take initiative
A high level of attention to detail