Waiter/barista

**Main purpose of the job**

Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

**Responsibilities & duties**
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Take food and beverage orders from the guest and reconfirm with the guest.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy etc., without egg etc.
- Communicate to the guest and provide assistance with their queries.
- Co - ordinate with the fellow waiters, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering Desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently.
- Must have some familiarity with basic cooking skills.
- Stocking and maintain the restaurant par stock levels at the side station.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.
- To maintain good communication between kitchen/ restaurant and waiters on a daily basis regarding specials, out of stock items, bookings and events.
- Print closing report and drop the cash with the front office / accounts department.
- Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
- Close the shift on the POS terminal.

Qualifications & Experience

**Salary**: R6,000.00 - R6,500.00 per month

Ability to commute/relocate:

- Bothasig, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (matric) (preferred)

**Experience**:

- Waitering: 2 years (preferred)

**Language**:

- English and or Afrikaans (preferred)

License/Certification:

- Driver's License (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Expected Start Date: 2023/08/21