Client Liaison and Operations Officer

3 days ago


Pretoria, South Africa Raizcorp Full time

Division Raizcorp- Business Unit Business Support- Minimum experience Mid-Senior- Company primary industry Food and Beverages- Job functional area Management- Salary R150 000 - R200 000 per annum**Company Description**

Raizcorp is assisting one of our partner companies to find great talent. JackRabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate experiences.

**Role Description**

The role involves:

- Managing day-to-day client interactions.
- Ensuring operational efficiencies are always implemented and adhered to.
- Overseeing various aspects of studio operations.
- Delivering exceptional service and products to customers.
- Maintaining and assisting in the implementation of FSSC accreditation.

**Qualifications**
- Minimum matric level qualification required (a degree in Business Administration, Hospitality Management, or a related field is preferred).
- Strong experience in FMCG operations management (preferred industries: [e.g., food and beverage, consumer goods]).
- Prior experience in client management/retention environments (minimum 5 years).
- Proven ability to work in fast-paced environments while handling multiple tasks/projects simultaneously.
- Previous experience in high-volume customer satisfaction and communication roles (minimum 5 years).
- Strong organizational and problem-solving abilities.
- Strong English language communication ability (written and spoken) with a people-centric approach.
- Analytical skills essential.
- Mature and tactful approach to the working/client environment.

Raizcorp is assisting one of our partner companies to find great talent. JackRabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate experiences.

**Role Description**

The role involves:

- Managing day-to-day client interactions.
- Ensuring operational efficiencies are always implemented and adhered to.
- Overseeing various aspects of studio operations.
- Delivering exceptional service and products to customers.
- Maintaining and assisting in the implementation of FSSC accreditation.

**Qualifications**
- Minimum matric level qualification required (a degree in Business Administration, Hospitality Management, or a related field is preferred).
- Strong experience in FMCG operations management (preferred industries: [e.g., food and beverage, consumer goods]).
- Prior experience in client management/retention environments (minimum 5 years).
- Proven ability to work in fast-paced environments while handling multiple tasks/projects simultaneously.
- Previous experience in high-volume customer satisfaction and communication roles (minimum 5 years).
- Strong organizational and problem-solving abilities.
- Strong English language communication ability (written and spoken) with a people-centric approach.
- Analytical skills essential.
- Mature and tactful approach to the working/client environment.



  • Pretoria, South Africa Raizcorp Full time

    **Company Description** Raizcorp is assisting one of our partner companies to find great talent. JackRabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate...


  • Pretoria, South Africa Tych Business Solutions Full time

    **Job ID**: 53665**Date Posted**: Posted 1 week ago**Location**: Pretoria**Job Title**: SPECIALIST PROVIDER LIAISON OFFICE - PERSONS WITH DISABILITIES - PRETORIA - GAUTENG **Duties**: - Support the Manager: Provider Liaison Office with all the complex escalations from the PLOs as well as general Provider Liaison Office administration. - Assist with the...


  • Pretoria, South Africa Tych Business Solutions Full time

    The position of Specialist Provider Liaison Office is vacant. The Specialist Provider Liaison Office will report directly to the Senior Manager: Healthcare Networks and Provider Relations and forms part of the Healthcare Management Division. The position is based at Head Office in Pretoria. The total remuneration package for these positions is negotiable...


  • Pretoria, South Africa AVBOB Full time

    The main purpose of the position is to increase funeral insurance business and funeral business, by providing relevant services and information to pensioners at retirement establishments and other facilities, through the establishment of relationships between funeral agents and other possible new business sources such as retirement facilities, churches and...


  • Pretoria, South Africa HandPicked Recruitment Full time

    **Minimum requirements**: - Matric - Marketing experience will be beneficial - Customer orientated. - Out-going type of person who will deal directly with clients - Friendly and professional - Computer literate **Duties will include but not limited to**: - Develop and enhance communication channels with clients. - Ensure Service Level Agreements are...


  • Pretoria, South Africa Only the Best Full time

    Gauteng , PTA - North Our client in the consultancy sector, has an opportunity available for a Debtors Liaison Officer to be based in the Bryanston area. **Requirements**: - Grade 12 senior certificate required. - A tertiary qualification in business, finance or law would be an advantage. - A minimum of 2 years work experience in either a call centre or...


  • Pretoria, South Africa Foreign & Commonwealth Office Full time

    Job Description (Roles and Responsibilities) **Main purpose of job**: The country-based assistant will support and assist the Liaison Prosecutor in achieving their objectives as set by the CPS. The Liaison Prosecutor works with UK law enforcement and prosecution agencies to ensure effective investigative and prosecution outcomes in the UK and South Africa...


  • Pretoria, South Africa Headhunters Full time

    **Our client in the Finance sector, based in Pretoria is currently looking to employ an experienced** Partnership Operations Manager.** **An awesome career opportunity awaits.** **Requirements**: - Relevant tertiary qualification. - 3-4 years’ experience in an Operations and Client Services environment. - 10 years’ experience in the financial services...


  • Pretoria, South Africa Thusa Batho Labour Solutions Full time

    The Community Liaison Officer will implement the stakeholder engagement activities and execute external community campaigns activities. **Duties**: Participate and contribute to a safe and healthy work environment where workers, external service providers/contractors can deliver their outputs within a controlled risk environment. Ensuring that the project...


  • Pretoria, South Africa Joubert and Associates Full time

    The company is looking for a versatile but structured, strategic and personable professional to fill the vacancy of Market Access Liaison Manager. The ideal candidate has experience in the agricultural industry. The job incumbent will report to the CEO.Duties:Facilitating international market access for the fruit industry to various priority marketsEnsuring...

  • Medical Aid Liaison

    3 days ago


    Pretoria, South Africa Optivet Full time

    Medical aid liaison and debtors (Job description in synopsis) Secretarial / Administration education MS Office Experience in Medical Aid Liaison (All aspects from checking benefits, submitting claims, following claims, motivations and follow-up Debtors management and liaison with Debt Collecting Legal Team Process management and basic accounting...

  • Operations Manager

    4 days ago


    Pretoria, South Africa Fidelity Services Group Full time

    A vacancy exists for an Operations Manager stationed at our Pretoria branch office. The position will report to the Branch Manager. The overall purpose of this position is to ensure that all client’s security needs are always efficiently and professionally adhered to and met. **Key Performance Areas :(Not totally inclusive)**:Ensuring that contractual...


  • Pretoria, South Africa Perfect Placement Recruitment Full time

    Our client is URGENTLY looking for an Assistant to Estate Officer Administrator/ Fiduciary Specialist. Our clients company specializes in the administration of deceased estates._ **Title**:Assistant to Estate Officer position **Area**: Montana (Pretoria - North) **Salary**: R10 000- R15 000 (Depending on Experience and Skills) **Appointment type**:...


  • Pretoria, South Africa Mediro ICT Full time

    Specification Provide advice to clients Verify the positive identification of the client Provide correct and accurate advice to clients on products; premiums (monthly); beneficiaries; payments (school fund, loans; life assured on policy; (TCF) Make notes on the system Provide assistance on demutualization inquiries Advise clients on...


  • Pretoria, South Africa People Dimension Full time

    **Introduction** A leading company in the Financial sector is looking for an Office Portfolio Administrator Manager to join their company based in Olympus, Pretoria East. **Duties & Responsibilities** - Supervise and support Executive Client Portfolio Administrators in an office environment with executive duties to include, but not limited to: -...


  • Pretoria, South Africa Sydsen Full time

    **About you**: Energetic, reliable, proactive, professional person who does not mind wearing multiple hats. Willing to work in varied pace growth environment with entrepreneurs in a small international business.  Experienced in handling a wide range of administrative and executive support related tasks. Well organized, flexible and enjoys financial and...


  • Pretoria, Gauteng, South Africa Dot Service Full time

    Job DescriptionWe are seeking a highly skilled and experienced Armed/Tactical Response Officer to join our team. As a key member of our operations unit, you will be responsible for responding to emergency situations and providing critical support to our clients.


  • Pretoria, South Africa Unique Personnel Full time

    **Job Number** - 64829 **Job Type** - FT Contract **Job Title** - Client Services Officer - Nightshift **Computer Skills** - Linux,Windows **Industry** - Computer - IT **City** - Tshwane (Pretoria) **Province** - Gauteng - 1 Year Fixed Term contract- Reports to: Client Services Manager- Duties and Responsibilities: - Overall management of the Service...

  • Operations Manager

    5 days ago


    Pretoria, South Africa Fidelity Services Group Full time

    A vacancy exists for an Operations Manager stationed at our Pretoria branch office. The position will report to the Branch Manager. The overall purpose of this position is to ensure that all client’s security needs are always efficiently and professionally adhered to and met. **Key Performance Areas :(Not totally inclusive)**: - Ensuring that contractual...


  • Pretoria, South Africa RJPersonnel Full time

    2years - General office duties - Implementing client Instructions - Assist with organizing client events. - Scheduling appointments - Typing up letters and reports - Printing, scanning and photocopying - Maintaining filing systems **Qualifications and Experience**: - Proven experience as an office administrator, office assistant or relevant role -...