Client Liaison and Operations Officer

2 months ago


Pretoria, South Africa Raizcorp Full time

Division Raizcorp- Business Unit Business Support- Minimum experience Mid-Senior- Company primary industry Food and Beverages- Job functional area Management- Salary R150 000 - R200 000 per annum**Company Description**

Raizcorp is assisting one of our partner companies to find great talent. JackRabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate experiences.

**Role Description**

The role involves:

- Managing day-to-day client interactions.
- Ensuring operational efficiencies are always implemented and adhered to.
- Overseeing various aspects of studio operations.
- Delivering exceptional service and products to customers.
- Maintaining and assisting in the implementation of FSSC accreditation.

**Qualifications**
- Minimum matric level qualification required (a degree in Business Administration, Hospitality Management, or a related field is preferred).
- Strong experience in FMCG operations management (preferred industries: [e.g., food and beverage, consumer goods]).
- Prior experience in client management/retention environments (minimum 5 years).
- Proven ability to work in fast-paced environments while handling multiple tasks/projects simultaneously.
- Previous experience in high-volume customer satisfaction and communication roles (minimum 5 years).
- Strong organizational and problem-solving abilities.
- Strong English language communication ability (written and spoken) with a people-centric approach.
- Analytical skills essential.
- Mature and tactful approach to the working/client environment.

Raizcorp is assisting one of our partner companies to find great talent. JackRabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate experiences.

**Role Description**

The role involves:

- Managing day-to-day client interactions.
- Ensuring operational efficiencies are always implemented and adhered to.
- Overseeing various aspects of studio operations.
- Delivering exceptional service and products to customers.
- Maintaining and assisting in the implementation of FSSC accreditation.

**Qualifications**
- Minimum matric level qualification required (a degree in Business Administration, Hospitality Management, or a related field is preferred).
- Strong experience in FMCG operations management (preferred industries: [e.g., food and beverage, consumer goods]).
- Prior experience in client management/retention environments (minimum 5 years).
- Proven ability to work in fast-paced environments while handling multiple tasks/projects simultaneously.
- Previous experience in high-volume customer satisfaction and communication roles (minimum 5 years).
- Strong organizational and problem-solving abilities.
- Strong English language communication ability (written and spoken) with a people-centric approach.
- Analytical skills essential.
- Mature and tactful approach to the working/client environment.


  • Client Liaison Officer

    4 months ago


    Pretoria, South Africa Tych Business Solutions Full time

    **Job ID**: 76234**Date Posted**: Posted 3 hours ago**Location**: Pretoria**Job Title**: CLIENT LIAISON OFFICER - PRETORIA - GAUTENG JOB SUMMARY - The Client Liaison Officer role will provide onsite client services and resolve member and potential member queries. SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION and EXPERIENCE Essential: - Matric (Grade...

  • Client Liaison Officer

    5 months ago


    Pretoria, South Africa Tych Business Solutions Full time

    **Job ID**: 68619**Date Posted**: Posted 5 hours ago**Location**: Pretoria**Job Title**: CLIENT LIAISON OFFICER - PRETORIA - GAUTENG **JOB SUMMARY** The Client Liaison Officer role will provide onsite client services and resolve member and potential member queries. **SKILLS, COMPETENCIES, QUALIFICATIONS, EDUCATION and EXPERIENCE Essential -** Matric...


  • Pretoria, South Africa Raizcorp Full time

    Company Description Raizcorp is assisting one of our partner companies to find great talent. Jack Rabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate...

  • Client Liaison Officer

    4 months ago


    Pretoria, South Africa Xone Integrated Security (Pty) Ltd. Full time

    We're seeking a talented Liaison Officer to join our team at Xone Integrated Security! **Requirements**: - PSIRA Grade B - Grade 12 - Willing to be able to work 12-hour shifts (Mon to Fri), including night and under pressure. - Must have extensive knowledge of Supervision and staff Management. - Extensive knowledge of logistics and personnel...


  • Pretoria, South Africa Ditshaba Full time

    The positions of three Regional Managers are vacant. The Regional Managers will report directly to the Senior Manager: Client Liaison Offices and form part of the Member Service and Experience Division. The positions will be based at KwaZulu Natal, Northern Cape and Western Cape. **Qualification requirements are**: - At least 3 years Diploma/Degree or...


  • Pretoria, South Africa Raizcorp Full time

    **Company Description** Raizcorp is assisting one of our partner companies to find great talent. JackRabbit is an artisanal chocolate studio located in Pretoria, South Africa, where fine art and chocolate meet. Recognized internationally for their high-quality products and exceptional artistic approach, they strive to create incredible chocolate...


  • Pretoria, South Africa University of Pretoria Full time

    **UP Professional and Support**: DEPARTMENT FOR EDUCATION INNOVATION RECRUITMENT AND LIAISON OFFICER (THREE-YEAR CONTRACT POST) PEROMNES POST LEVEL 9 - The University of Pretoria's commitment to quality makes us one of the top research Universities in the country and gives us a competitive advantage in international science and technology...


  • Pretoria, Gauteng, South Africa Foreign, Commonwealth & Development Office Full time

    Job Title: Community Liaison OfficerWe are seeking a highly skilled and experienced Community Liaison Officer to join our team at the British High Commission in Pretoria, South Africa.About the RoleThe Community Liaison Officer will play a crucial role in supporting the morale and well-being of British diplomatic staff in South Africa. The successful...


  • Pretoria, South Africa AVBOB Full time

    Job Purpose The main purpose of the position is to increase funeral insurance business and funeral business, by providing relevant services and information to pensioners at retirement establishments and other facilities, through the establishment of relationships between funeral agents and other possible new business sources such as retirement facilities,...


  • Pretoria, Gauteng, South Africa Foreign, Commonwealth & Development Office Full time

    Job Title: Community Liaison OfficerJoin the Foreign, Commonwealth & Development Office as a Community Liaison Officer and play a crucial role in supporting the morale and well-being of British High Commission staff in South Africa.Key Responsibilities:Provide high-quality support services and advice to British diplomatic staff and their families, ensuring a...


  • Pretoria, South Africa Sydsen Group (Pty) Ltd Full time

    Customer Liaison Officer - Pretoria, Gauteng Our client is seeking a motivated and detail-oriented Customer Liaison Officer to join their team in Pretoria, Gauteng. In this role, you will be responsible for evaluating, processing, and resolving customer queries and complaints, while establishing and maintaining strong relationships to enhance Customer...

  • Client Liaison Officer

    7 months ago


    Pretoria, South Africa HandPicked Recruitment Full time

    **Minimum requirements**: - Matric - Marketing experience will be beneficial - Customer orientated. - Out-going type of person who will deal directly with clients - Friendly and professional - Computer literate **Duties will include but not limited to**: - Develop and enhance communication channels with clients. - Ensure Service Level Agreements are...


  • Pretoria, Gauteng, South Africa Sydsen Group (Pty) Ltd Full time

    We are seeking a highly skilled Customer Liaison Officer to join our team in Pretoria, Gauteng. In this role, you will be responsible for evaluating, processing, and resolving customer queries and complaints, while establishing and maintaining strong relationships to enhance Customer Satisfaction Index (CSI) ratings.Key Responsibilities:Provide exceptional...


  • Pretoria, South Africa Jobted ZA C2 Full time

    Our client is seeking a motivated and detail-oriented Customer Liaison Officer to join their team in Pretoria, Gauteng. In this role, you will be responsible for evaluating, processing, and resolving customer queries and complaints, while establishing and maintaining strong relationships to enhance Customer Satisfaction Index (CSI) ratings. Key...

  • Front Desk Liaison

    3 weeks ago


    Pretoria, Gauteng, South Africa All Stars placement Full time

    Job Title: Front Desk LiaisonAt All Stars placement, we are seeking a highly skilled and customer-focused Front Desk Liaison to join our team.Key Responsibilities:Enhance the guest experience by providing exceptional welcome and serviceEnsure accurate and timely management of guest information and cashPerform administrative duties with precision and...


  • Pretoria, South Africa Nedbank Full time

    **Job Classification** - Requisition: 136065- Role: Client Liaison Specialist: Banking (Pretoria)- Closing Date: 26 September 2024- TA: Nozi Masabalala- Division: Nedbank Private Wealth- Employment Equity Statement: Preference will be given to individuals from underrepresented groups.- Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline-...


  • Pretoria, South Africa Sydsen Full time

    Our client is seeking a motivated and detail-oriented Customer Liaison Officer to join their team in Pretoria, Gauteng. In this role, you will be responsible for evaluating, processing, and resolving customer queries and complaints, while establishing and maintaining strong relationships to enhance Customer Satisfaction Index (CSI) ratings.Key...


  • Pretoria, South Africa Sydsen Full time

    Our client is seeking a motivated and detail-oriented Customer Liaison Officer to join their team in Pretoria, Gauteng . In this role, you will be responsible for evaluating, processing, and resolving customer queries and complaints, while establishing and maintaining strong relationships to enhance Customer Satisfaction Index (CSI) ratings.Key...

  • HR Liaison Officer

    6 days ago


    Pretoria, South Africa Putco Bus Services Full time

    JOB REQUIREMENTS - The ideal applicant will possess the following: - _ - Grade 12 or equivalent academic qualification. - Tertiary qualification in HR / Personnel field. - Relevant work experience in Human Resources as a generalist. - Experience of Microsoft, electronic Leave and Time & Attendance systems will be an advantage. - Applied Understanding of HR...

  • Media Liaison Officer

    5 months ago


    Pretoria, South Africa Innovative Staffing Solutions Full time

    Media Liaison **Duties**: Crisis management. Media connections. Content/Article writing and editing. Qualifications and Experience: PRISA diploma/Certificate. Any other PR qualifications. 5 plus working experience in the PR Industry. Salary Range: R30 000 - R40 000. For more details Call/WhatsApp Nkosinathi Given 0785385165. **Job Types**:...