Assistant Store Manager

1 month ago

East London, South Africa Clicks Group Limited Full time

**Listing reference**: 015696**Listing status**: Online-
**Position summary**

**Industry**:Wholesale & Retail Trade
- **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:East London
- **Contract**:Permanent**Remuneration**:Market Related
- **EE position**:Yes**Introduction**
- Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.**Job description**

**Job Purpose**:

- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

**Job Objectives**:

- To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

**Minimum requirements**

**Education and Experience Requirements**:

- Essential: Grade 12 (Maths 50% and English 50%)
- Essential: Relevant Retail/Business Management qualification (External applicants)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

**Job Knowledge and Skills Required**:

- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Numeracy skills
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Good communication skills
- Computer literacy

**Essential Competencies**
- Following instructions and procedures
- Planning and Organising
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks

**Contractual Hours**:

- 45hrs 6days

**Kindly note only applicants who meet the minimum requirements will be contacted.**

**We also encourage people with disabilities to apply

  • Assistant Store Manager

    1 month ago

    East London, South Africa SUPERSPAR EC Corporate Stores Full time

    The purpose of the Floor Manager / Assistant Store Manager is to effectively plan, control and monitor the performance of his / her departments to ensure that they operate at an optimal level. To carry out any other relevant duties and reasonable instructions as required. **Job Types**: Full-time, Permanent Ability to commute/relocate: - East London,...

  • Trainee/store Manager

    1 month ago

    East London, South Africa Work Africa Full time

    **TRAINEE/STORE MANAGER **- Our client, in the Liquor Industry, is recruiting for a Trainee/Store Manager. Only applicants that meet with all of the below “**minimum requirements”** will be considered. This position requires flexibility as there will be travel involved and acting as a relief manager as and when required in different stores around the...

  • Store Manager

    1 month ago

    East London, South Africa JAM Clothing Full time

    **Pump up the JAM, Pump up your CAREER** **JAM is no ordinary Company. The words, conventional and average are not part of our** **vocabulary.** **It takes a front footed, passionate person to exceed in JAM. We love people that think** **out the box & who are able to bring the best out of other people whilst maintaining** **world class standards.** **So...

  • Retail General Store Assistant

    6 days ago

    East London, South Africa Econo Foods Full time

    A. Job Title: General Store Assistant reporting to the Retail Manager B. Job Overview The General Store Assistant responsibilities include receiving and off-loading stock, place and arrange items in fridges, on shelves and in store, merchandising and cleaning. C. Areas of Responsibility (Your duties will include but are not limited to) 1 Stock Receiving and...

  • Store Manager

    1 month ago

    East London, South Africa Cash Crusaders Full time

    OPERATIONAL MANAGEMENT - Ensure store sales objectives are met - Maximise incomes streams for the store (Add-ons, GP etc.) - Stores Performance - Ensure effective implementation of merchandising standards - Ensure effective implementation of marketing initiatives - Attraction and retention of customer base INVENTORY MANAGEMENT - Functional area - Job...

  • Assistant Store Manager

    1 month ago

    East London, South Africa The Building Company Full time

    Profitability - Stock Management - Housekeeping - Maintain pricing of product - Assist with cash ups - People Management - Performance Enhancement - Customer service - Provide assistance to the Store Manager - To uphold and promote the company values and culture Grade 12 Higher Certificate / Diploma 4 years relevant experience in a retail environment, 2...

  • Store Manager

    4 weeks ago

    East London, South Africa The Foschini Group Full time

    **Job ID**:16885**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Exact**Province**:Eastern Cape**Location**:Eastern Cape All Areas**Suburb**:East LondonPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager

    4 weeks ago

    East London, South Africa The Foschini Group Full time

    **Job ID**:16540**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Exact**Province**:Eastern Cape**Location**:Eastern Cape All Areas**Suburb**:East LondonPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These...

  • Store Manager

    1 month ago

    East London, South Africa The Foschini Group Full time

    **Job ID**:15775**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:The Fix**Province**:Eastern Cape**Location**:Eastern Cape All Areas**Suburb**:East LondonPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management...

  • Store Manager

    1 month ago

    East London, South Africa The Foschini Group Full time

    **Job ID**:16486**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Eastern Cape**Location**:Eastern Cape All Areas**Suburb**:East LondonPosition Description:

  • Super Store Manager

    1 month ago

    East London, South Africa Pepkor Speciality Full time

    **Key Responsibilities**: - Support your team with day to day store operation. - Evaluate store and individual performances. - Identify hiring needs, select and training of new staff members. - Evaluating store and individual performances. - Training and developing existing staff, ensuring succession plan and career path is in place. - Ability to lead and...

  • Assistant Manager

    1 month ago

    East London, South Africa Profile Personnel Full time

    Top FMCG Retail client is looking to add an **Assistant Manager** to their team. **Duties include, but not limited to**: - Making sure the shop floor runs smoothly - Meet the store’s monthly targets and handle budgets - Recruit and train staff - Deal with any enquiries and complaints and monitor customer service - Serve customers as needed - Put together...

  • Assistant Retail Manager

    1 month ago

    East London, South Africa Work Africa Full time

    ASSISTANT/RETAIL MANAGER – Our client, in the Liquor Industry, is recruiting for a store Manager. Only applicants that meet with all of the below “minimum requirements” will be considered. This position requires flexibility as there may be travel involved to different stores around the Eastern Cape.Minimum Requirements:Grade 12/Matric...

  • Relief Retail Store Manager, El

    1 month ago

    East London, South Africa Sheldon Recruitment Full time

    **We are seeking a Retail Relief Store Manager, for a permanent role based in East London/KWT, Eastern Cape.** **Applicants are required to meet the following criteria**: - Grade 12, NQF 5/6 in Retail / Business Management advantageous - 5+ years’ experience as a Branch Manager in a clothing retail environment - Valid driver’s license and good computer...

  • Assistant Retail Manager

    1 month ago

    East London, South Africa Work Africa Full time

    ASSISTANT/RETAIL MANAGER – Our client, in the Liquor Industry, is recruiting for a store Manager. Only applicants that meet with all of the below “minimum requirements” will be considered. This position requires flexibility as there may be travel involved to different stores around the Eastern Cape.Minimum Requirements:Grade 12/Matric...

  • Assistant Manager-king Williams Town

    1 month ago

    East London, South Africa Fashion Fusion PTY Ltd Full time

    Our Store is in need of an Assistant Store Manager with excellent customer service and people management skills. **This position requires retail experience with exposure to visual merchandising and a good head for figures and administration** **Your key areas of responsibilities will include**: - Leading the store team by being a Brand Ambassador who...

  • Junior Area Manager

    1 month ago

    East London, South Africa Abantu Staffing Solutions Full time

    **Job Title **:Junior Area Manager / Relief Store Manager**Employment Type **:Full Time**Experience **:3 to 4 years**Salary **:Negotiable**Job Published **:04 December 2023**Job Reference No. **:497715857**Minimum Requirements**: - Grade 12 - Valid Driver’s License - Good staff management experience - Understanding retail environment - Retail store...

  • Assistant Manager

    1 month ago

    East London, South Africa Profile Personnel Full time

    Top FMCG Retail client is looking to add an Assistant Manager to their team. Duties include, but not limited to:Making sure the shop floor runs smoothlyMeet the store’s monthly targets and handle budgetsRecruit and train staffDeal with any enquiries and complaints and monitor customer serviceServe customers as neededPut together the rotas and shiftsCheck...

  • Retail Store Manager, East London

    1 month ago

    East London, South Africa Sheldon Recruitment Full time

    **Eastern Cape**, East London** **R10 000.00 Monthly (Plus incentives / commission)** **We are seeking a Retail Store Manager for a permanent role based in East London, Eastern Cape.** **Applicants are required to meet the following criteria**: - Grade 12 with 2+ years sales and managerial experience - cellular industry preferred - Telecoms / cellular...

  • Shop Assistant

    4 weeks ago

    East London, South Africa Motivity (PTY) Ltd Full time

    **OVERVIEW OF THE ROLE** **Store Controls and Management** - Ensure the store is fully operational at opening hour every morning. - Be ready and in place to meet and assist customers. - Drive sales to ensure sales targets are met and exceeded - Assist fellow colleagues during busy periods and stand in for them during breaks and during periods of absence. -...