Supplier Insights Engagement Manager

4 weeks ago


Brackenfell, South Africa ShopriteX Full time

**Role Purpose**

The purpose of the Supplier Insights Engagement Manager role is to leverage Shoprite's rich customer and transactional retail data assets to provide strategic insights to Shoprite's FMCG suppliers. The role drives the process of gathering insights using large and complex data sets while working through ambiguous business challenges. The role takes a tactical approach to the value and monetization of insights, translating insights into optimal strategies and effectively packaging and communicating proposed strategies to the business. The Supplier Insights Engagement Manager is a storyteller and visual communicator with demonstrated understanding of how to translate consumer, shopper and commercial insights to derive meaning and value.

**Role Description**
- Develop actionable insights from data to support key business decisions internally and externally with suppliers with the aim of increasing revenue and driving growth.
- Own and execute end-to-end insights development including data analysis, recommendations and presenting results to suppliers and internal business stakeholders.
- Use deep dive analytics, and category/shopper insights to develop strategies that promote category expansion and brand growth.
- Work with suppliers to fully understand their insights needs and develop strategies for delivering on supplier objectives.
- Support suppliers to access and fully leverage the insights technology platform.
- Provide proactive inputs on sales performance, shopper behaviour and retailer trends, to influence key business decisions.
- Proactively explore insights that can be translated into initiatives.
- Translate initiatives into feasible action plans in collaboration with suppliers and business stakeholders.
- Collaborate across teams and functions to fully leverage data and shift mindsets from facts and findings to insights and evidence that drive sound business decisions.
- Use shopper behavioural and/or attitudinal data research to inform the integration of customer, consumer, and shopper understanding in order to address key business objectives.
- Conduct research to uncover key issues, benchmarks, and best practices and synthesize findings into recommendations for optimal business solutions.
- Partner with category and marketing management teams to address business opportunities and elevate insights integration for brand tactics and strategies.
- Synthesise and present insights through inspirational storytelling to influence internal/external opinions as well as decisions.

**Qualifications and experience**
- Degree or Diploma in Business, Marketing or a related field - (essential).
- +4 years' experience in a similar capacity or role, with proven success working with FMCG brands, category, shopper or retail insights to shape and inform business decision-making - (essential).
- Experience working with large data sets, distilling it down and shaping it in a way that delivers actionable insights and derives value - (essential).
- Well versed in communicating business recommendations and insights into well-packaged and visually appealing presentations - (essential).
- Experience working with suppliers / category teams to scope and manage project work - (essential).
- Advanced skills in insights and data tools - (essential).
- Experience designing and delivering insights in a large retail organisation - (highly desired).
- Experience with retailer specific data (POS, Retailer Rewards Card data etc.) - (highly desired).



  • Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The purpose of the Insights Engagement Coordinator role is to leverage Shoprite's rich customer and transactional retail data assets to enable strategic insights to Shoprite's internal and external stakeholders. The role includes gathering insights using a software-as-a-service (SaaS) insights platform, training stakeholders how to use the...


  • Brackenfell, South Africa ShopriteX Full time

    **Purpose of the **role** The purpose of the Customer Engagement Manager is to improve the customer experience through effective engagement, deliver customer growth and profitability for Checkers Sixty60. This role sits within the Marketing team. By working closely with the Data Analysis team, you'll help us understand our customers better. You'll use...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: As a valuable member of our internal communications team, the Internal Communications Coordinator: Business Engagement will play a key role in ensuring effective communication between brands, departments, and employees. The role supports, coordinates, and works alongside the broader communications team and business stakeholders to...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2024/04/19 - Reference Number SHO240412-1 - Job Title Business Engagement Coordinator: Internal Communications - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job As a valuable member of our internal communications team, the Internal...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: **Job Objectives**: **IT Supplier risk management coordination**: Effectively manage a comprehensive process for assessing, identifying, monitoring, and reducing pertinent supplier risks that could interfere with the company’s objectives and goals. Efficiently manage new IT supplier end-to-end onboarding process and ensure FICA...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/04/20 - Reference Number SHO230413-5 - Job Title Security Engagement Lead - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The purpose of the Security Engagement Lead is to lead a team of cloud security engineers responsible for...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The purpose of the Security Engagement Lead is to lead a team of cloud security engineers responsible for securing cloud-based digital platforms and plays an integral role in engaging with business units in order to ensure the organization's digital platforms are protected. This role involves analyzing existing cloud security...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: As the Shoprite Group expands both its traditional supermarket and digital commerce online services across brands, the Customer Contact Centre (CCC) is a key customer experience differentiator for the Group. The purpose of the Social Media Engagement Team Lead role is to provide team leadership and functional operational excellence in...


  • Brackenfell, South Africa ShopriteX Full time

    **Role Purpose** The Retail Category Management Specialist - Price and Promotion (FMCG) is responsible for driving profitable growth through effective pricing and promotional strategies in the fast-moving consumer goods (FMCG) industry. This role involves analysing market data, consumer behaviour, and competitive trends to develop and implement pricing and...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The Group Value Engineering Manager is responsible for developing, championing, and leading the value engineering practice across the Shoprite Group. The role leads a team of Value Engineers in the conceptualisation and execution of value engineering projects and initiatives, with the aim of increasing the value and quality of...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/04/25 - Reference Number SHO230418-4 - Job Title Group Value Engineering Lead - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The Group Value Engineering Manager is responsible for developing, championing, and leading the value...

  • Data Analyst I

    3 weeks ago


    Brackenfell, Western Cape, South Africa ShopriteX Full time

    About the Team ShopriteX was established to accelerate the use of data to improve customer experience and business operations. Our Agile way of working allows for flexibility to grasp new opportunities and quickly transform them into insights that will have a direct impact on strategic initiatives. ​ The Insights & Data Monetisation Tribe harnesses big...

  • 20252861

    6 days ago


    Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: **Job Objectives**: Translating the Group’s reputational approach and PR practices into practical operational processes across the Contact Centre ensuring escalations are managed according to process to mitigate any brand and reputational risks. Supporting the Contact Centre leadership team to manage escalations, regulatory and/or...

  • Supply Chain Manager

    20 hours ago


    Brackenfell, South Africa Exceed Human Resource Consultants Full time

    Manage, analyse and report on sales and operations (S&OP) plan. - Optimisation and execution of production orders and procurement. - Supplier performance evaluation and lead time management. - Manage inventories to optimise service levels and order fulfilment. - Coordinate import and export documentation and transportation. - Accurate order entries and...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The overarching purpose of the Senior Group Foods QA Manager role is to provide oversight of all Foods QA related strategies, frameworks, policies, practices, standards, and guidelines. The role aligns all Foods QA practices across divisions at a store level nationally, and in non-RSA, when applicable. The Senior Group Foods QA...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/03/24 - Reference Number SHO230317-3 - Job Title Senior Customer Relations Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job - Job Advert Details - Job Category Communications - Job Objectives Translating the Group’s...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2023/03/01 - Reference Number SHO230221-5 - Job Title Senior Foods QA Manager - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell - Purpose of the Job The overarching purpose of the Senior Group Foods QA Manager role is to provide oversight of all Foods QA related...


  • Brackenfell, South Africa Shoprite Group Full time

    **Purpose of the Job**: The Senior Reward Solutions Specialist is responsible for collaborating closely with the Group Rewards Solutions Lead to develop and implement comprehensive reward strategies, policies, and frameworks.This role assumes accountability for managing specific aspects of reward and benefits programs, conducting in-depth research, and...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2024/05/23 - Reference Number SHO240516-19 - Job Title Reward Solutions Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell, Cape Town - Purpose of the Job The Reward Solutions Specialist is responsible for collaborating closely with the Group Rewards...


  • Brackenfell, South Africa Shoprite Group Full time

    Closing Date 2024/02/29 - Reference Number SHO240222-2 - Job Title Senior Reward Solutions Specialist - Job Type Permanent - Location - Country South Africa - Location - Province Western Cape - Location - Town or City Brackenfell,Cape Town - Purpose of the Job The Senior Reward Solutions Specialist is responsible for collaborating closely with the Group...