Branch Manager

6 months ago


Nelspruit, South Africa Smart Worx Group Full time

Key Responsibilities:
1. Operational Management:

- Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services.
- Coordinate and optimize the use of resources, including vehicles, personnel, and equipment.
- Implement and enforce safety protocols to ensure a secure and accident-free work environment.

2. Team Leadership:

- Recruit, train, and develop a high-performing team of logistics professionals.
- Foster a positive and collaborative work culture, promoting teamwork and accountability.
- Conduct regular performance evaluations and provide constructive feedback to team members.

3. Client Relations:

- Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services.
- Identify opportunities for business expansion and collaborate with the sales team to secure new clients.
- Address client concerns and resolve issues in a timely and effective manner.

4. Financial Management:

- Develop and manage the branch budget, ensuring financial targets are met.
- Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.
- Collaborate with the finance department to ensure accurate billing and invoicing processes.

5.Compliance and Quality Assurance:

- Ensure compliance with industry regulations, company policies, and safety standards.
- Implement quality assurance processes to maintain high service standards.
- Conduct regular audits to assess and improve operational efficiency.

Qualifications and Skills:

- Grade 12 / Matric Qualification non-negotiable.
- Diploma / bachelor's degree in business management, Logistics, or a related field an advantage.
- Proven experience in road freight and logistics management, with a minimum of 5 years in a leadership role.
- Strong leadership and decision-making skills.
- Excellent communication and interpersonal abilities.
- Knowledge of transportation regulations and industry best practices.
- Proficient in Microsoft Office

CTCBenefits:

- Medical Aid Subsidy
- Provident fund
- Death and Disability Cover

**Salary**: R38 000,00 - R40 000,00 per month


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