Senior Operations Manager

2 weeks ago

Cape Town, South Africa Pixelogic Media Partners, LLC Full time

The Senior Operations Manager of the English Department (English Team) will be leading a team of 150+ people. We are looking for somebody with exceptional organisational skills, and team leadership abilities. You will be expected to be process driven, and develop and implement department strategies in line with business and client objectives. A high level of verbal and written communication skills in English are needed. The team has been growing rapidly, so substantial experience with management and management processes is key. We are looking for somebody with a great attitude, strong work ethic and the ability to build consensus and relationships among all stakeholders. The Senior Operations manager will ensure the production managers, supervisors, coordinators, and editors are meeting the goals that form part of the continuous improvement programs by driving cross-training and performance improvement.
- Editors are responsible for getting every word right, their attention and focus is measured by the second
- Coordinators are focused on the momentary tracking and delivery of projects on a per minute or hourly basis
- Supervisors are focused on the delivery of projects and their team members on a daily and weekly basis
- Production Managers are focused on the tracking of projects and team members on a weekly and monthly basis, driving medium-to-long-term initiatives to meet departmental and company goals
- _The Senior Operations Manager is focused on ensuring sustainable performance of all team members. _
- _The Senior Operations Manager is responsible for identifying key initiatives needed to drive long-term quality, performance and budget initiatives through business analysis and the implementation of operational initiatives._

**Responsibilities and Duties**
- Ensure the seamless handoff between global offices to meet production deadlines
- Recruit, select, train, assign, schedule, coach, counsel and discipline employees
- Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
- Plan and review compensation actions; enforcing policies and procedures
- Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
- Forecast requirements; schedule expenditures; analyse variances; initiating corrective actions
- Develop operations systems by determining output and capacity requirements,
- Implement, enforce and evaluate policies and procedures;
- Analyse process workflow, employee and space requirements and equipment layout; implement changes
- Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
- Update job knowledge by reading professional publications; maintaining personal networks; participating in professional organizations
- Accomplish operations and organization mission by completing related results as needed
- Manage relationship with key client according to business and client interests
- Communicate customer issues with team and devise ways of improving the customer experience, including resolving problems and complaints
- Work closely with management team to set and/or implement policies, procedures and systems and to follow through with implementation.
- Communicate all operating policies and/or issues at department meetings
- Maintain a competitive company position by developing a localisation strategy and plan
- Deliver client projects to agreed deadlines and quality specifications
- Manage creation of English templates and final delivery of files
- Maintain employee motivation and performance and provide inspired leadership for the team
- Work with senior stakeholders
- Build alliances and partnerships

**Requirements**:

- Degree in either English or Film, Postgraduate beneficial. 5 years’ experience in project management, 5 years managing large team, 3 years as high-level manager/producer/director in a production, post-production environment or 3 years as an operational manager in media or related industry.

OR
- Degree in Business Management/Administration. 5 years’ experience in project management, 5 years managing large team, 3 years as high-level manager in a post-production environment or 3 years as an operational manager in media or related industry. High level of English language skill required.

**Specific Skills & Characteristics**
- Microsoft Office
- Postproduction processes
- English comprehension
- Leading teams
- Managing Performance
- Developing others
- Sight reading skills
- Subtitling software
- Driver’s license an advantage
- Strategic thinking
- Employee motivation
- Ability to identify burn-out
- Communication skills
- Interpersonal skills
- Attention to detail
- Driving for results
- Continuous improvement
- Project management
- Building client relati

  • Senior Operations Manager

    7 days ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** If you’re a confident decision maker and solution finder, looking for an opportunity to step up and shine, then this could be your moment. Concentrix + Webhelp are looking for an experienced individual, driven by results to take on the responsibility of Senior Operations Manager. Working on an exciting campaign in our vibrant** Cape Town**...

  • Senior Operations Manager

    6 days ago

    Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - If you’re a confident decision maker and solution finder, looking for an opportunity to step up and shine, then this could be your moment. Concentrix + Webhelp are looking for an experienced individual, driven by results to take on the...

  • Senior Operations Manager

    4 weeks ago

    Cape Town, South Africa Candidate Connect Full time

    Seeking a highly motivated individual to join a small investment team as a **Senior Operations Manager**. The focus of the role is to provide the business with operational support across the full Investment Operations spectrum. This role is based in Cape Town. This is an Employment Equity designated position. **Some job functions, duties and...

  • Senior Coordinator Operations and Administration

    7 days ago

    Cape Town, South Africa Conservation International Full time

    **Senior Coordinator Operations and Administration** Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30 countries and projects in more than 100 countries,...

  • Senior Administrator

    14 hours ago

    Cape Town, South Africa LRI Invest Full time

    Description Senior Administrator - Trade Operations - Cape Town Summary of the position The successful applicant will be in charge of handling worldwide transactions, guaranteeing timely settlements, and building excellent client relationships. They also guarantee that market changes are implemented effectively, carry out ad hoc initiatives, and identify...

  • Senior Group Manager

    4 weeks ago

    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionYou are customer and client facing and strive to deliver excellent customer experience and deliver on sale targets. You are accountable for designing, implementing & tracking a portfolio of improvement projects for your functional area.Key Responsibilities· Lead a team of operational leaders/managers· Deliver contractual and commercial...

  • Senior Technician

    4 weeks ago

    Cape Town, South Africa City of Cape Town Full time

    ELIGIBILITY CLOSING DATE 14.11.2023 REFERENCE NUMBER CS 226/23 ext SALARY **Basic Salary**: R478 299.00 p.a. DEPARTMENT Information Systems and Technology DIRECTORATE CORPORATE SERVICES Senior Technician - Operations **Requirements**: - A relevant National Diploma or higher or N6 plus additional 2 years’ post qualification experience. - A...

  • Operations Manager

    7 days ago

    Cape Town, South Africa Believe Resourcing Full time

    **Our client**: Our client creates world-class sustainable solutions for leading players in the oil and gas, wind energy, marine, and infrastructure industries worldwide. They are a trusted global partner with 25 years of experience and have worked on more than 600 assets globally. With a focus on Health, Safety, Environment, and Quality (HSEQ), they are...

  • Senior Operator

    4 weeks ago

    Cape Town, South Africa SA Metal Group (Pty) Ltd Full time

    SA Steelworks has Senior Operator positions available. The successful candidates will provide support to SA Steelworks Meltshop Department. Applicants will be required to complete a skills test, only candidates with an average of 70% can successfully apply for the vacancy. (SHIFT POSITION)Responsibilities will include but are not limited to: Must be able to...

  • Senior Group Manager

    4 weeks ago

    Cape Town, South Africa WNS Global Services Full time

    Job DescriptionThe main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are accountable for designing, implementing & tracking a portfolio of improvement projects for your functional area.Key...

  • Senior Operator

    3 weeks ago

    Cape Town, South Africa SA Metal Full time

    SENIOR OPERATOR (MELT SHOP) AIRPORT INDUSTRIA – CAPE TOWN SA Steelworks has Senior Operator positions available. The successful candidates will provide support to SA Steelworks Meltshop Department. Applicants will be required to complete a skills test, only candidates with an average of 70% can successfully apply for the vacancy. (SHIFT POSITION) ...

  • Senior Operator

    4 weeks ago

    Cape Town, South Africa SA Metal Full time

    SENIOR OPERATOR (MELT SHOP)AIRPORT INDUSTRIA – CAPE TOWNSA Steelworks has Senior Operator positions available. The successful candidates will provide support to SA Steelworks Meltshop Department. Applicants will be required to complete a skills test, only candidates with an average of 70% can successfully apply for the vacancy. (SHIFT...

  • Senior Operator

    4 weeks ago

    Cape Town, South Africa SA Metal Group (Pty) Ltd Full time

    SENIOR OPERATOR (MELT SHOP)AIRPORT INDUSTRIA – CAPE TOWNSA Steelworks has Senior Operator positions available. The successful candidates will provide support to SA Steelworks Meltshop Department. Applicants will be required to complete a skills test, only candidates with an average of 70% can successfully apply for the vacancy. (SHIFT...

  • Senior Operator

    4 weeks ago

    Cape Town, South Africa SA Metal Group Full time

    **Job Title**: Senior Operator (Rolling Mill) **Employment Type**: Full Time **Experience**: 2 to 8 years **Salary**: Negotiable **Job Published**: 12 July 2023 **Job Reference No.**: 2255045296 **SA STEELWORKS - SENIOR **OPERATOR (ROLLING MILL)** **AIRPORT INDUSTRIA - CAPE TOWN** **Responsibilities will include but are not limited to**: - Must be...

  • Senior Manager

    4 weeks ago

    Cape Town, South Africa Sagen Advisory Full time

    Job Description:Position: Senior Manager - Operations, Projects, Property, Facilities, and/or Asset ManagementJob Summary:We are seeking a highly qualified and experienced Senior Manager(s) with expertise in Operations, Project Management, Property Management, Facilities Management, and/or Asset Management. While experience in all these areas would be a...

  • Senior Mailroom Operator

    4 weeks ago

    Cape Town, South Africa Novus Holdings Full time

    **Job Desciption**: Paarden Eiland is currently seeking to appoint a Senior Mailroom Operator with experience in a printing environment, to ensure sound operation of all mailroom machinery, correct inserting of inserts, bundle make-ups and consistent delivery of world-class quality products on time and in full. **Key Duties and Responsibilities**: -...

  • Head of Butchery and Operations

    4 weeks ago

    Eastern Cape, South Africa Farm Manager SA Full time

    **Eastern Cape - Eastern Cape**: Our client is looking for a Head of Butchery and Operations to join the team. **MINIMUM REQUIREMENTS** - At least 5-year proven butchery blockman experience - Extensive experience as a Head or Manager of a reputable butchery or meat processing facility is essential. - Certified Butchery Qualification - Proven track record in...

  • Operational Resilience Manager

    4 weeks ago

    Cape Town, South Africa Teleperformance South Africa Full time

    **Operational Resilience Manager** **Role overview** The Operational Resilience Manager role reports to the Head of Risk and Compliance within the second line of defence risk function for the United Kingdom, Ireland, and South African jurisdictions. The role holder will be responsible for delivering an Operational Resilience and Business Continuity...

  • Operations Manager

    4 days ago

    Cape Town, South Africa Planned Talent Pty (Ltd) Full time

    **More about the opportunity**: An International Logistics group with a large footprint in South America requires the expertise of a seasoned Operations and Logistics Manager for their Western Cape depot. The group has a large-scale expansion project, and they need a local Capetonian to partner with senior management to manage operations with over 70...

  • Regional Operations Manager

    4 weeks ago

    Cape Town, South Africa Silver Recruitment and Training Consultants Full time

    **Duties**: - Strategic Management - Financial Management - Compliance and Risk Management - Customer and Relationship Management - People Management **Minimum Requirements**: - Must come from a gaming (gambling) or banking industries - 5 years retail operations experience - 3 years senior management experience **Technical Competencies**: - Sports...