On Loan Merchandiser

**Area**: Cape Town (Killarney Gardens)

**Requirements**:

- ** Communication Skills**:

- ** Time Management Skills**:

- ** Customer Service Skills**:

- ** Planning and Organising Skills**:

- **Drivers license & PDP**

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**Key Competencies**
- ** Communication**:

- **Organisational commitment**:

- **Teamwork & collaboration**:

- **Relationship - building**:

- **Performance & results driven**:

- ** Continuous growth & improvement**:

- **Resilience & stress management**:

- ** Service excellence**:

- **Analysis & problem solving**:

- ** Planning & prioritisation**:

- **Quality & detail excellence**

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**Duties and responsibilities**

**Shelf health and effective administration**
- ** Count and determine stock to be ordered**:

- ** Orders to be invoiced and invoiced at the customer**:

- ** Unpack stock and document**:

- ** Ensure all lines are on display**:

- ** Monitor stock levels**:

- ** Report and follow up out of stocks to relevant party**:

- ** Check quality continuously, respond to poor quality or damage**:

- ** Ensure careful stock rotation**:

- ** Keep area clean, tidy and uncluttered including storeroom**:

- ** Identify cross merchandising opportunities and ensure execution after approval**:

- ** Accuracy of PI Labels and price stickers**:

- ** Draw stock according to requirements and document**:

- ** Replenish displays**

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**Customer/Client satisfaction**
- ** Feedback on customer complaints, queries and requests**:

- ** Greet and acknowledge customers**:

- ** Communication on and upkeep of product knowledge/knowledge of promotions**:

- ** Ensure professional and value adding Customer/Consumer service**:

- ** Advise on use of products**:

- ** Ensure professional appearance and conduct**:

- ** Ensure company uniform is clean and tidy**

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**Effective teamwork and self-management**
- ** Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained**:

- ** Plan and prioritise, demonstrating abilities to manage competing demands