Cash Officer

_**Ref #: COC 01-JAN2024(BH)**_
- **Department**:_**Frontline**
- **Reporting to**_**: Frontline Supervisor**
- **Purpose**:_ **The purpose of this job is to ensure the smooth operations of the department in such a manner that cash management procedure is enforced and maintained, subsequently effective management of cash on site resulting in customer satisfaction and financial feasibility of the business.**

**KEY RESPONSIBILITIES**:

- Responsible for daily cash ups of all cashier floats
- Investigate and report all cash up and banking discrepancies to Supervisor
- Oversee and maintain change requirements and the monitoring of the change safe
- Regulate customer accounts, order trails, debtors, and cash & transit
- Collect money for ATM machine
- Complete Nedbank ATM report and ATM log sheet
- Send end of day, cash withdrawals slips & month-end report to Admin dept. at the end of every month
- Check audit trails
- Record any till discrepancies in shorts/overs book and submit to departmental supervisor
- Monitor and record weekly and monthly reports and submit to departmental supervisor
- Relieve cashiers & operations supervisors if and when required
- Manage cashiers lunch & tea breaks at front end
- Provide full training for cashiers
- Process EFT payments
- Make sure CGS(cheque guarantee service) is valid and make necessary changes when required
- Issuing gift cards, check customer reward cards and cash in points
- Processing of refunds/credits
- Direct customer to next available till, ensuring efficient process
- Implement and enforce all cashier and frontline policies
- Manage daily register and time and attendance
- Check cashier statistics for cashing up (shorts/overs)
- Ensure housekeeping of work area
- Participate in perpetual stock takes
- Perform any work related tasks as delegated by superior

**REQUIREMENTS**:

- Matric with Mathematics or equivalent
- 3 Years Cashier experience
- 1 Year Operational Till Clerk
- Good customer service skills
- Ability to communicate effectively
- High attention to detail
- Excellent numerical skills
- Must possess the analytical math skills
- Integrity
- Ability to work independently as well as in a team
- Internal Standard Operational Procedure knowledge
- Microsoft office (Internet, E-mails, Word & Excel)

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.

**Job Types**: Full-time, Permanent

**Education**:

- High School (matric) (required)

**Experience**:

- cashier: 3 years (required)
- Operational Till Clerk: 1 year (required)