IT Executive

6 months ago

Durban, South Africa Boardroom Appointments Full time

**Employment Type**: Full-time

**Key Responsibilities**:

- Manage service across platforms, multiple channels, and services to ensure availability, performance, and process maturity.
- Proactively identify platform enhancements, lead the business case approval process, communicate roadmaps, and ensure stakeholder engagement.
- Build and maintain relationships with internal and external key stakeholders.
- Define, drive, and adhere to adoption of platform principles, standards, and governance.
- Maintain an understanding of current and emerging company strategy and business plans that the platform needs to enable.
- Share knowledge and expertise to support business and IT change.
- Contribute to concept documents, business cases, and ROI proposals related to infrastructure enhancements.
- Review and approve estimation and impact assessment activities to support capacity and capability planning.
- Define target IT Operations model, drive transformation to reach the target, and govern adherence.

**Requirements**:

- Degree in Information Systems, Computer Science, or Engineering.
- Background in software development.
- Minimum of 10 years of enterprise-level software delivery experience.
- At least 5 years of experience in managing agile delivery teams.
- At least 5 years of experience in managing operations.
- Financial services experience is advantageous.

**Knowledge and Skills**:

- Vast experience in IT delivery and operations management.
- Working knowledge of software engineering best practices and frameworks.
- Strong knowledge of software methodologies, tools, and processes.
- Strong knowledge of IT service management and ITIL practices.
- Technical background and willingness to work agnostically.
- Stakeholder management experience.
- Strong decision-making capability.
- Ability to see the bigger picture and align with company/business strategy.
- Systems thinking.
- Excellent communication and influencing skills.

**Competencies**:

- Flexible and Adaptable
- Courage
- Manages Complexity
- Ensures Accountability
- Plans and Aligns
- Cultivates Innovation
- Customer Focus
- Drives Results
- Collaborates
- Being Resilient

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