
Sales Person
4 weeks ago
**Main purpose of the job**:
To grow RF Metals market share and aluminium extrusion sales and attend to customer’s requirements in a manner which at all times will project a positive and professional image of the Company.
**Primary Duties**:
- Growing and servicing (“medium tier, high-end and custom die”) customer base and ensure regular additions to customer base to attain agreed sales and gross profit margin targets.
- Educate and assist customers with technical enquiries to win tenders and upsell more products.
- Identify new customers and qualify buying potential and take necessary actions to obtain business from them.
- Supplying customers with written quotation where required and expedite to turn into orders.
- Ensure correct processing and expediting of quotations, orders and back orders.
- Taking responsibility for customer payments and EWO (EFT with Order) accounts.
- Ensure credit notes for customers are processed immediately as per company policy.
- Managing the back order status for customers and communicating same with Buyer in order to maintain excellent customer service and prevent redundant or slow moving stock.
- Communicate regularly with customers in respect of their requirements and the status of their back orders, credit facility and credit status.
- Maintain customer order, quotation, etc. filing for reference on enquiries.
- Ensure customer service is rated as excellent.
- Assist in any other branch activities as and when required.
- Assisting with stock takes.
- Maintaining housekeeping, security and safety in accordance with the company standards.
- Administrative duties such as, but not limited to jobbing, cash books, debtor control, and buyouts.
- Actively participating to grow the business to be profitable with attractive returns.
You will be measured against Key Performance indicators. New KPI’s will be implemented annually.
**Job Types**: Full-time, Permanent
**Education**:
- High School (matric) (required)
**Experience**:
- aluminium industry: 2 years (preferred)
License/Certification:
- Code B Licence (required)
Application Deadline: 2024/09/25
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