Hod Credit Control

**Core Responsibility**:
Overall management of credit control and invoicing staff

Perform monthly KPI reviews for staff

Provide leadership, direction and management to direct reports

Assist direct reports with planning and coordinating their workload

**Debtors**:
Establish work standards

Day to day accounts receivable function

Management of client queries

Undertake and review account reconciliations

Management of the debt collecting procedure

Review and submit all overdue clients to management

All late paying clients receive the correct form of communication / letters

Liaising with Legal team to hand over clients

Follow up with the Legal team until the full recovery of the debt

Litigation meetings

Implement and review the various divisions debt recovery processes

Reporting to management

Review of internal controls and management systems

Processing of all customer adjustments

Management of the Levy Clearance procedure

Customer refunds

Client statements

**Invoicing**:
Establish work standards

Management of client queries

Review invoice and rental reconciliations

All adjustments are completed and signed off as per procedures

Management of all daily tasks

Management of the invoicing procedure

Review and submit all monthly invoice/ billing recons to management

Reporting to management

Review of internal controls and management systems

Processing of all customer adjustments

Check and review Debit order monthly reconciliations

Management of all changes to the monthly recurring invoicing

**Cashbook Receipts / Refund Payments**

Management of all refund payments

Management of all bank receipt reconciliations

Ensure correct allocation of receipts

Ensure capturing of deposits/receipts and refund payments

Develop, implement and maintain systems, procedures and policies

Ensure all queries are concluded on a daily basis

Respond to all audit requirements

**Education / Experience and Knowledge**

Matric

National Diploma (Accounting) / NQF6

MS Office (Word, Excel, Outlook) & Online Google Excel Sheets

Proven team management experience

Proven experience in invoicing, debtors and cash books

Accounts receivable processes and bank reconciliations

Solid knowledge of the Invoicing function, debtors’ function and bank reconciliation

**Skills**:
Computer proficiency

Ability to work on spreadsheets - filtering, calculating, formulas

Strong interpersonal skills

Proven organizational skills

Able to perform under pressure

Manage and meet deadlines

Ability to manage multiple projects simultaneously

Responsible, accountable and dedicated

Excellent leadership skill

Good communication and interpersonal skills

Solid written and verbal communication skills

Customer service attitude

Self-motivated and results driven

Ability to multi-task

Ability to work under pressure

Accuracy and attention to detail

Deadline Driven

**Salary**: R50,000.00 - R55,000.00 per month