Guest Relations Manager

2 weeks ago


Bela Bela Limpopo, South Africa HotelJobs.co.za Full time

Position**: Guest Relations & Marketing**

**Experience**:

- Must have at least five (5) years experience in a same or similar position. 4-5 Star hospitality essential

**Skills, abilities and responsibilities**:

- Organize and implement events in relation to guests and staff requirements.
- Maintenance of guest database for direct marketing purposes.
- Assist with execution of marketing duties as specified.
- Monitor and manage all social media and review websites i.e Trip Advisor
- Ensure guest satisfaction through monitoring the needs during and after visits.
- Organize and implement events in relation to guests and staff requirements.
- Must be well-organized and have strong administrative skills
- Must have strong customer relations and communication skills
- Must be computer literate
- Must be familiar with general office duties such as filing and copying
- Must be able to communicate with managers on all levels
- Must be able to maintain set standards
- Must be able to work over weekends as per business demands
- Must be able to work under pressure
- Must be able to work independently and effectively in a team
- Must have own transport and driver’s license


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