Udok Brand Ambassador

1 day ago


Cape Town, South Africa Udok Full time

**Udok Brand Ambassador / Agent Job Description**:
**Responsibilities include, but are not limited to, the following**:

- **Representing the brand positively in a multitude of settings**:

- **Onboarding clients to the Udok platform and guide them through the process**:

- **Providing platform training**:

- **Participating in event marketing**:

- **Generating brand awareness through word-of-mouth marketing**:

- **Being an opinion leader in his/her community**:

- **Providing feedback and insight on new products/services**:

- **Promoting the brand via his personal social media accounts**

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What we do: *

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Udok is an innovative online platform connecting patients with healthcare professionals in South Africa. Log in from anywhere to talk with a qualified doctor on-demand, no appointment needed. Accessible and safe medical advice in the palm of your hand. Think of us as having a doctor in your pocket. To access care the traditional way can be time-consuming and have more than ten steps to get the treatment you need.

Udok simplifies that process in three easy steps:
1 - Request a consultation

2 - Consult with a doctor

3 - Receive treatment
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Overview:
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We at Udok recognize the value that our Customer Service team brings to the company. As the face of the company to most customers, the Customer Service team gets the opportunity to build a strong customer experience and lasting relationship with our customers. We are looking for a positive, full of energy person to join our Customer Service team. If you are passionate about working with customers and have an interest in medical technology this is the perfect position for you
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Qualifications:
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Grade 12 diploma

Excellent communication skills

Ability to communicate correctly and clearly with all customers

Excellent documentation skills

Good comprehension skills ability to clearly understand and solve issues customers present

Good composition skills ability to compose grammatically correct, concise and accurate written responses.
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Technical skills:
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Computer literate, know how to navigate both Android and iOS devices.

Knowledge about Google Drive and Docs and Zoom.

Be tech savvy.
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Details:
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Required to work Monday through Friday, 9am to 5pm
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**Salary**:
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Commission for each successful consult from referral with basic if targets are met.
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**Job Type**: Temporary
Contract length: 6 months

**Salary**: R1,000.00 - R2,000.00 per week

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (preferred)



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