Receptionist - Midlands

2 weeks ago

Midlands, South Africa HotelJobs.co.za Full time

Boutique Hotel in the Midlands requires Receptionist to assist with Front Desk Operations on a day-to-day basis, ensuring guest satisfaction and a seamless arrival & departure process.
- Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards.
- Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue the service standard
- Handling guest queries and complaints
- Daily update of the day sheet during the day
- Complete courtesy calls
- Complete daily checklists

**Requirements**:

- Grade 12
- A formal qualification
- Opera experience essential
- Computer literate
- At least 2 years’ experience in a 4 or 5* Hotel