Lead Implementation Manager

7 days ago

Johannesburg, South Africa Ericsson Full time

About this opportunity

The implementation manager role will be responsible for the project management of the End to End network delivery of an assigned number of sites in a major network rollout delivery program.

What you will do
- Manage the End-to-End Implementation Workflow and Implementation Deliverables from Establishment / Delivery Readiness to Final Acceptance & Billing for One or More Project Streams
- Lead all Implementation Organization including Implementation Managers, Implementations Coordinators, First Line Support and other Project Delivery Stakeholders to achieve target deliverables with Speed, Quality, within committed timelines and in line with planned Budget and Cost allocations.
- Responsible to execute key and sensitive tasks including but not limited to support Business Allocation Matrix, Purchase Order Creation and Work Completion Note Validation, Planning, Forecasting and Scheduling, Billing, Project Workflow Setup, Milestone Setup including Deliverable Checklist per Milestone, Project Governance Meeting Management, EHS etc.
- Act as Delivery SPOC supporting the Customer Project Manager for all Customer Engagement and Escalations
- Act as Key Interface to Support Organization such as ASP Management, Sourcing, BUILD Central Delivery Functions, Network Design and Optimization, etc. to ensure maximum support for the fulfilment Project Deliverables
- Supports the CPM Functionally in any capacity related to the End-to-End Implementation Deliverable
- Manage site roll-out across project with a focus on certain area’s/clusters.
- Manage sub-contractors working for Ericsson in Network Roll-Out ensuring sub-contractor is on the track with agreed rollout plan. This includes leading Site Survey and Rollout, new equipment logistics, site access.
- Ensure that the network implementation work is in accordance with Ericsson procedures, local laws, regulation and with respect to customer’s directives.
- Development of Implementation project budget.
- Monitoring and Control of implementation spend in alignment with budget.
- Establishment and familiarisation of their assigned program cluster & site list in Site Handler.
- Complete awareness of the latest current reported status from the Approved Service Providers (ASPs) in the field.
- Governance of the Ericsson sub-contracted ASP re: their strict compliance and adherence to their contracted scope of work.
- Co-ordination with a group of specialist resources providing functions and services: H&S, QASIS and Logistics, to deliver an assigned portfolio of sites within the portfolio of clusters assigned.
- Assign priorities to the ASP and Integration team to focus and drive delivery each and every day.
- Monitoring, driving and realisation of daily, weekly and monthly delivery run rates and requirements to the customer business as per the Ericsson contracted commitments.
- Report on plans and progress in regards to the implementation.
- Identification, mitigation, reporting along with the management and control of risks to the program plans.
- Act to resolve unforeseen technical, quality and performance issues.
- Responsible to manage exceptions, slippage and issues of priority, at project level, escalating where required and initiating proactive and mitigating actions to address same wherever appropriate.
- Responsible to provide leadership, command and control and direction to team.
- Trigger purchase orders and invoice follow-up for implementation work.
- Assure the quality of implementation and act on performance issues.
- Identify add on sales opportunities related to implementation in ongoing projects.
- Responsible for ensuring the quality of data in ERISITE is accurate and up to date.
- Assure that Ericsson preferred processes, methods and tools are implemented and followed.

You will bring
- Have a Bachelor’s Degree or Technical College Degree, preferably in telecommunication, science, engineering or business field, or proven work experience.
- Minimum 7 Years Implementation Management or Network Rollout Management Experience in Radio Networks involving New Site Builds, Modernizations, Swaps and Expansions
- Proven Experience and Knowledge in Planning, Forecasting and Scheduling
- Proven Experience and Knowledge in Managing Subcontractors and Managing Complexities in Large Projects
- Proven Experience and Knowledge in Communication Management and Stakeholder Management and Governance
- Proven Experience and Knowledge in driving Deliverables in line with Network Roll Out Process from Establishment to Conclusion Phase
- Proven Experience and Knowledge of Root Cause Analysis, Problem Solving, driving corrective actions and Efficiencies.
- Good Knowledge of Ericsson Radio Network Products, Services and Solutions
- Good financial understanding and the ability to manage cost efficient solutions.
- Good Knowledge of Use Microsoft Office Tools
- This role will be based out of Bloemfontein / Port Elizabeth / Johannesburg / Durban / Capetown - South A

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