Ocean Freight Controller

**Job Purpose**:
Bidvest International Logistics is looking to appoint an Oceanfreight Controller - Imports, to be based at our premisis in Umhlanga, KZN.

The Controller will control procedures to process the flow of cargo, including registrations, from the time that the order is placed by an overseas supplier until the goods are delivered to the Importer. Includes all operational functions in a specific department/allocated section.

Building a trusting relationship and adding value to our clients consistently will form an essential component of this role.

**Qualifications & Experience**:

- Matric (Grade 12)
- Relevant tertiary qualification essential.
- 5 years experience in a similar position (Oceanfreight Imports)

**Key Responsibilities**:

- Ensure close liaison with clients in that they are continually updated via telephonic or electronic feedback on the status of their clearances and delivery of their cargo. All pertinent instructions and key issues to be noted on the file in our operating system.
- Responsible for regular client visits thereby soliciting information on clients business requirements, understanding client's potential problem areas, investigating competitor activities and networking
- Ensure close liaison and correspondence with Vessel Agents, groupage agents, TNPA, TPT, TFR, unpack depots, container parks and other third parties as and when necessary.
- Regular monitoring of the status of import shipments to ensure that there are no delays in the clearance process - from time of receipt of documents to time of invoicing and delivery. Where delays occur, ensure the necessary action is undertaken to resolve with applicable department or staff concerned and the reasons for the delays are noted on the file in our operating system.
- To back up the Senior and/or Client Controllers as required.
- Ensure all reconciliation, debtors and other Seafreight import related queries are actioned as per department standard.
- Being pro-active in looking after clients’ interests by ensuring we limit extraneous costs to our clients as well as limiting our liability by taking an interest in all matters pertaining to the clients’ dealings with BIL.
- Upon receipt of documents, check to ensure all necessary documentation received to effect Customs Clearance
- Ensure strict adherence to internal compliance, processess and policies.
- Ensure adequate feedback in respect of any operational or service related issues at departmental meetings.