Sales Agent

2 weeks ago

Stellenbosch, South Africa Herotel Full time

Applications are invited for the **Sales Agent - Business **position to be based in **Stellenbosch - Western region.**

**PURPOSE OF THE ROLE**: The Sales Agent - Business will be responsible for actively calling and visiting potential new business clients, to establish client needs, selling business Fibre, Wireless, VoIP, SLA's and related products and upselling to existing business customers. An important aspect of the job is maintaining good customer relationships, accurate communication and excellent product knowledge.

**Key Performance Areas would include, but are not limited to**:

- Calling on businesses in the region to sell the Company's business Fibre, Wireless, VoIP, SLA and related products.
- Achieving the monthly business sales objectives and KPIs as set by Management.
- Maintaining the Company's business customer base via effective account management principles.
- Growing the Company's business customer base via the identification of new opportunities and converting those opportunities into new clients.
- Proactively cross-selling and up-selling to business customers by identifying client needs and matching them to the Company's various business solutions.
- Tracking and reporting key sales metrics on a daily basis.
- Meticulous lead generation, tickets and sales pipeline management.
- Preparing professional quotations for business customers based on assessments.
- Conducting desktop feasibility studies and site surveys for business customers (Fibre/Wireless).
- Ensuring strict Departmental adherence to all SOPs and other internal processes & procedures.
- Capturing customer information, orders, invoices, compliances and all related information accurately on DataTill.
- Attending and assisting with marketing events where required.
- Actively tracking and communicating key competitor activities.
- Embodying the highest levels of professionalism, integrity, honesty, and adherence to company policies and procedures.
- Effectively following through with all tasks assigned by Management.
- Always portray the company to stakeholders in a positive manner.
- Must be willing to travel as and when required.
- Minimum 2-3 years of Sales and Technical experience (Telecoms/IT space).
- Proven sales record.
- Ownership - able to take responsibility, troubleshoot problems and work with teams.
- Ability to work under pressure and comfortable operating in a fast-changing environment.
- Able to cultivate trust and credibility and maintain strong working relationships.
- Relationship-building skills.
- Good negotiation and deal-closing skills.
- Excellent communication and presentation skills.
- Self-management & time management skills

**Education Requirements**:

- Grade 12 is required.

**Applications are to be submitted by no later than close of business on Wednesday, 18 January 2023**

**_PLEASE NOTE:_**
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.

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