Forecourt Supervisor

To ensure all administrative processes are updated and followed as per requirements

**MINIMUM EDUCATION/TRAINING REQUIRED**
- Grade 12
- Tertiary qualification in Business Administration

**MINIMUM WORK EXPERIENCE REQUIRED**
- 2 years relevant forecourt experience
- Management and/or Team Lead experience will be an advantage

**KEY PERFORMANCE AREAS**
- Effective management of stock levels through daily monitoring of stock levels at kiosk and forecourt
- Oversee regular stock-taking, cycle counting and stock rotation
- Ensure placement of stock in correct shelves/bins and
- Manage and control stock expiration register and report on stock expiration dates and best before dates
- Ensure achievement of sales targets set for kiosk and forecourt in accordance with marketing plans and budgets
- Manage and report on the budget vs actual expenses
- Ensure customer service
- Build and maintain sound customer relations with internal and external clients, grow customer base and ensure that client queries and complaints are resolved timeously
- Ensure compliance with health and safety requirements in line with company policy and legislative requirements
- Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations

**TECHNICAL KNOWLEDGE/SKILLS**
- Good verbal and written communication skills
- Computer literacy (MS Office)
- POS Knowledge
- ERP Systems knowledge
- Good customer service

**BEHAVIOURAL SKILLS**
- Accuracy and attention to detail
- Stress management
- Customer orientation
- Interpersonal skills
- Problem-Solving ability
- Time management Accountability

**Closing date: 03 March 2023