Senior Clerk
2 weeks ago
ELIGIBILITY
Suitably qualified staff
members with experience in
CLOSING DATE
13.03.2024
REFERENCE NUMBER
FIN 25/24 Ext
SALARY
**Basic Salary**: R 220 458.00
DEPARTMENT
Revenue
DIRECTORATE
FINANCE Senior Clerk
**Requirements**:
- Grade 12 / Senior Certificate
- 3 years’ experience (1 year external administrative experience
& 2 years internal experience in a Revenue environment).
- A detailed knowledge of: Debtors municipal accounts and
deposit administration, customer relations management systems
and sound human relations.
- In depth knowledge of the Cash management policy as well
as the Credit Control and Debt Management policy.
- Must have good communication, managerial and organisational
skills.
- A detailed knowledge of Council approved tariffs and system
parameters.
- A valid driver’s licence will be an advantage.
- Willingness to work shifts, Saturdays and Sundays linked to
the operating hours of a mall.
Key Performance Areas
- Provide administrative support to the Citizens of Cape Town
of relevant policies in respect of specific administrative
procedures within the customer service agent function, of the
Debtors and Cash division.
- Collating of various statistics with regard to the number of
contacts, number of notifications (created/completed or
escalated).
- Deal with all Debtors and Cash related tasks which have a direct
impact on service delivery.
- Daily interaction across functional areas relating to issues which
affect Debtors and Cash day to day operations.
- Daily interaction with all matters related to the Cash Management
Policy as well as the Credit Control and Debt Management Policy.
- Ensuring the daily receipting and depositing of all monies on the
HRK cash receipting system as well as manually including the
control over floats.
- Deal with the transfer of payments and any account adjustments.
Assisting with training and development of staff.
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