Retail Manager

2 weeks ago

Rustenburg, South Africa Eskort Pty Ltd Full time

North West, Rustenburg
- (Market related)

**Retail Manager - Retail - Rustenburg**

As our Company expands, we are looking to hire Retail Store Managers for our Retail Stores

The purpose of the role is for the Retail Manager to provide an oversight, lead all operations of the store and ensure that the store functions smoothly while optimizing profits.

**QUALIFICATIONS**
- Grade 12 (Requirement)
- Diploma/Degree in Retail or Business or related qualification will be advantageous

**EXPERIENCE**
- Minimum of 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.

**KNOWLEDGE REQUIRED**
- Prior knowledge and experience in management of Inventory/stock, buying, staff, products merchandising, costs and profitability of the store.
- Knowledge of stock management systems like ERP, Meat matrix, etc.
- Knowledge and understanding of the FMCG environment and related legislation
- Management of perishable products with short shelf life especially in meat industry
- Basic Understanding of retail consumer behaviour and purchasing trends
- Basic Understanding of the retail and meat market

**SKILLS REQUIRED**
- Excellent verbal and written communication skills.
- Proficient in MS Office Suite
- Analytical skills
- Basic Understanding of income statements, cash flows, stock management reporting, and all basic financial systems
- Excellent interpersonal skills and ability to communicate effectively
- Exceptional customer service and people management skills
- Energetic and self-starter

**KEY PERFORMANCE AREAS (KPA’S) JOB ACTIVITIES**
- 1. Stock Management_

Stock Ordering
- Place orders with factories and other suppliers
- Follow up on orders
- Manage deliveries, delivery dates and stock upon arrival
- Manage stock order volumes

Stock Receiving
- Receive ordered stock
- Report delivery shortfalls, and damages
- Follow up on non-received stock
- Capture received stock on Meat Matrix

Stock Controlling
- Daily stock levels reporting
- Run stock depletion reports
- cashiers
- Balance off with stock receiving
- Manage stock levels threshold
- Manage stock shrinkage: stock losses/damages/dumpings
- 2. Housekeeping_
- Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area.
- Always maintain high level of HACCP standards throughout the store.
- Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and regulations of the Act.
- 3. Employee Management_
- Employee Recruitment
- Onboarding and Induction of new employees
- Training and Development
- Employee Relations (Discipline in the workplace)
- Performance Management
- Employee Wellness
- Employee Motivation
- 4. Store Organisation_
- Display of products on the the shelf and create attractive displays at key points in the store ex: check-out ques.
- Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions.
- Re-arrangement of store shelves and products
- Managing of non-moving items and display areas
- 5. Cash Management_
- Manage and assist with daily cash ups.
- Minimise cash losses.
- Manage picking up and dropping off of cash in the store.
- Manage cash on ATM.
- Manage safety of cash movement within the store.
- Manage and keep the safe secure and locked at all times.
- 6. Customer Service_
- Deliver excellent service to ensure high levels of customer satisfaction
- Create a store that meets local needs by building an understanding of customer-product preferences.
- Manage and analyse customer complaints to get insights for improvement of customer satisfaction
- Be the custodian of customer experience and lead brand loyalty
- Responding to customer complaints and comments promptly and accurately.
- Scan and analyse customer environment, purchasing patterns and initiate activities that will influence customer behaviour including attracting new and retain existing customers
- 7. System Administration_
- Manage staff clocking via ERS.
- Maintain and understand the system Meat Matrix.
- Manage and maintain CCTV cameras.
- Ensure availability of physical security guards in store.
- Manage the alarm system internally.
- For more information please contact:

- Taetse Vorster

  • Retail Store Manager

    3 hours ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a professional and customer service-oriented store manager to oversee daily operations at their store in Rustenburg. As the store manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and...

  • Assistant Retail Store Manager

    3 hours ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for a responsible Assistant Manager to help organize and run their retail store on the Rustenburg and fill in for the Store Managerwhen needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction. **Responsibilities** - Assist the Retail Store...

  • Retail Salesperson

    3 days ago

    Rustenburg, South Africa Beast Leather Full time

    We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our retail store based in North West (Rustenburg). **Requirements**: - Strictly based in Rustenburg or surrounding area, North West. - Experience of between 2 - 5 years - Proven work experience as a Retail Sales Representative, Sales Associate...

  • Retail Store Supervisor

    3 hours ago

    Rustenburg, South Africa OTM Consulting Full time

    A reputable homeware retail store is looking for an experienced and dedicated store supervisor to manage their retail store in Rustenburg. In this role, your duties will include overseeing employees and finances, and controlling the quality of products and services. You may also be required to evaluate the job performance of retail staff. **Store Supervisor...

  • Assistant Retail Store Manager

    3 hours ago

    Rustenburg, South Africa Job Crystal Full time

    A Footwear Manufacturer is looking for an Assistant Retail Store Manager who will be able to provide excellent customer service for all stores in accordance with customer’s standards. Location: Rustenburg, North-West **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: Customer Service & Sales - Acknowledge every customer within 30 seconds - Deliver excellent...

  • Store Manager

    Found in: beBee jobs ZA - 2 weeks ago

    Rustenburg, North-West, South Africa Lovisa Full time

    Lovisa's job vacancy, Career and RecruitmentJob title : Store Manager | Waterfall Mall, Rustenburg jobs in North WestJob Location : North West, RustenburgDeadline : May 19, 2024Quick Recommended LinksJobs by LocationJob by industries What we are looking forAre you a Store Manager with prior experience in creating a team environment, to coach, develop and...

  • Assistant Store Manager- Clicks Rustenburg Cbd

    5 days ago

    Rustenburg, South Africa Clicks Group Limited Full time

    **Listing reference**: 016151**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Retail Operations**Location**:Rustenburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:No**Introduction** - Are you passionate about retail and service excellence? Are you confident to drive sales...

  • Store Receiving manager

    Found in: Talent ZA C2 - 2 weeks ago

    Rustenburg, South Africa Telebest Full time

    Duties:Receiving of inbound goodsEnsuring proper documentation is checkedStock control management is high priority.Retail FMCG / Grocery experience is vital.Loss controlPeople managementCustomer serviceFinancial management

  • Pharmacy Manager

    3 hours ago

    Rustenburg, South Africa Clicks Group Limited Full time

    **Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:Pharmaceutic**Location**:Rustenburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks**Introduction**: To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the...

  • Kurt Geiger Store Manager

    1 day ago

    Rustenburg, South Africa AVI Limited Full time

    **THE SPITZ GROUP** consists of the following brands **SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co**. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa. **Kurt Geiger**: Is an exclusive footwear and apparel brand known for its...

  • Store Operations Manager Hybrid Store

    3 hours ago

    Rustenburg, South Africa Pro Personnel Full time

    North West, Rustenburg R 25000 - R 30000 Monthly (Market related, Negotiable) We are recruiting a Store Operations Manager Immediate position available in Rustenburg. Must have Retail experience. Previous experience as a Store Operations Manager is not negotiable. Grade 12 Certificate. Must have knowledge within the building resource industry. Forward CV and...

  • Branch Manager

    2 weeks ago

    Rustenburg, South Africa Lewis Group Full time

    **The role will** - Manage, lead, motivate, develop and empower branch employees - thereby retaining a stable team who is able to deliver business goals. - Drive sales targets and manage operational efficiencies in order to maintain a healthy, profitable business. - Ensure excellent customer service by playing an active role in customer contact situations -...

  • Store Manager

    3 hours ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:17241**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description:

  • Store Manager

    6 days ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:15708**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:Markham**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills....

  • Store Manager

    3 hours ago

    Rustenburg, South Africa The Foschini Group Full time

    **Job ID**:17342**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Jewellery Division**Province**:North West Province**Location**:North West All Areas**Suburb**:RustenburgPosition Description: The Store is in need of achievement-orientated Store Manager with excellent customer service and people...

  • Training Sales Manager

    2 weeks ago

    Rustenburg, South Africa Just Gym Full time

    Overview **Reference** JG-TSM **Salary** ZAR0 - ZAR0/month **Job Location**: - South Africa - Bojanala Platinum District - Rustenburg **Job Type** Permanent **Posted** Tuesday, August 22, 2023 **Closing date** 30 Sep 2023 23:59 **Purpose of the job**: Responsible of selling of Memberships and marketing of products, facilities and services and meeting...

  • Meat Market Manager

    1 day ago

    Rustenburg, South Africa Shoprite Group Full time

    Closing Date 2023/12/15 - Reference Number SHO231115-3 - Job Title Meat Market Manager - Job Type Permanent - Location - Country South Africa - Location - Province North-West - Location - Town or City Rustenburg - Purpose of the Job This management role will see you maintain a well-run butchery, manage stock levels, budgets, staff and quality standard, as...

  • Branch Supervisor

    3 days ago

    Rustenburg, South Africa Specialist Confectionery Full time

    A successful specialist confectionery business in Rustenburg requires a capable Branch Supervisor to manage all aspects of a confectionery branch in Rustenburg - Must have at least 3 years experience in supervising, coordinating and managing a retail, take-away or restaurant establishment - Strong administration capabilities, attention to detail and high...

  • Service Manager

    1 day ago

    Rustenburg, South Africa BIDVEST VERICON Full time

    **Scope** - Excellent communications & relationship building skills - Managing of staff and client needs - Feedback to clients daily with regards to delivery and order status - Work strictly according to company policies and procedures - Control direct expenses and temp manpower - Macro managing of the operational departments - Industrial relations &...

  • Store Operations Manager

    2 days ago

    Rustenburg, North West, South Africa Unique Personnel Full time

    **Job Number** - 68620 **Job Type** - Permanent **Job Title** - Store Operations Manager **Computer Skills** - MS Office **Industry** - Retail - Wholesale **City** - Rustenburg **Province** - North West - Manage the daily operational responsibilities of the Store- Ensure accurate and efficient stock takes- Loss/shrinkage control- Ensure customer...