Deployment Specialist

Company Description
- Global Shared Services (GSS) is a critical asset for Anglo American and De Beers enabling the delivery of functional service work for Finance & People Services to all Business Unit and Group Functions.

The vision for Global Shared Services (GSS) is to be an exceptional Shared Services organisation, with inspired people, delivering flawless processes, enabled by great technology.

There are three key strategic pillars that GSS is currently aligned to and delivering towards, namely, customers, colleagues and communities.

Proactive and meaningful stakeholder engagement, which includes employees, communication and effective change management are key success factors in the GSS journey.

**Job Description**:

- The purpose of this role is to manage the deployment of changes to GSS people services (PS) processes, systems and people aligned to GSS people services transformation strategy. The scope of the role will include the delivery and deployment of all value streams from the HRX and other programmes. This role will continuously work with Group HR and BU to deploy new or expanded service activities within GSS people services to meet the needs of the business. This role will operationalise design plans into deployment plans and lead on deployment activity

**KEY TASKS**
- Support the delivery of GSS PS deployment plans to manage testing, cutover, benefits realization, governance, risk and stabilisation to manage plan deployment lifecycle
- Support overall assessment of go-live readiness and anticipated support
- Ensure a structured change management approach and methodology for business risks
- Coordinate and execute GSS PS change management with delivering deployment communications, local training & engagement-related activities.
- Identifies and support the resource needs for GSS to deliver the deployment plan. Includes project resource (e.g. Project Manager, Change Lead), business resource (e.g. Service Line
- Leaders and SMEs) and backfill requirements in order to deliver change
- Work with communication, training, HR and OD specialists in the formulation of plans and activities to support the deployment
- Identify and surface both the dependencies and the interfaces between deployment projects
- Work with GSS PS Deployment Business Partner to ensure optimal Service Level metrics are in place to improve accountability, usability, value and relevance with GSS PS customers
- Work with GSS PS Deployment Business Partner to ensure governance of desktop procedures, SOP’s are in place for all deployments undertaken
- Partner with BU’s to understand their local nuances, build into deployment plan and ensure that they are documented as part of Global process

**Qualifications**:

- Relevant Degree preferably in HR, Finance or Project Management

**EXPERIENCE**
- 3-5 years experience in the deployment of work/activities
- Good understanding of shared services and service management processes (performance management, service level management, customer surveys, continuous improvement, etc.)
- Experience of executing process/systems change in a shared service environment
- Have strong analytical skills in order to understand and develop solutions to transition issues and risks

**Additional Information
- What we offer**
- When you join Anglo American, you can expect to enjoy a competitive salary and benefits package. But more than this, you’ll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes, we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. We’re a large, successful multinational company - and we’re still growing all the time.

**Who we are?**
- Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

**Inclusion and Diversity**
- Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential

**How we are committed to your safety**
- Nothing is more important to us than ensuring you return home safely after a day’s work. To make that happen, we have the most rigorous safety standards in the industry. Not only that, we’re also continually investing in new technologies - from drones to data analytics - that are helping to make mining safer

**How to apply**

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