Forecourt Supervisor
5 months ago
**Job Advert Summary**:
We are seeking a diligent and customer-focused individual to join our team as our BP Forecourt Supervisor. In this role, you will be responsible for overseeing the day-to-day operations of our fuel station forecourt, ensuring efficient and safe fuel dispensing, exceptional customer service, and adherence to company policies and procedures
**Salary Structure**:
- Basic Monthly Salary
**Minimum Requirements**:
- Minimum Grade 12
- Prior experience in a supervisory role, preferably in a fuel station or retail environment.
- Strong leadership and communication skills.
- Excellent customer service skills with a friendly and approachable demeanor.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills and proficiency in using cash registers and other point-of-sale systems.
- Knowledge of safety regulations and procedures related to fuel station operations.
- Flexibility to work various shifts, including weekends and holidays.
**Duties and Responsibilities**:
- Supervise and coordinate the activities of fuel station attendants to ensure smooth operation of the forecourt.
- Monitor fuel inventory levels and coordinate with management to order fuel as needed.
- Ensure compliance with safety regulations and procedures at all times.
- Provide exceptional customer service, addressing customer inquiries and concerns promptly and professionally.
- Conduct regular inspections of equipment and facilities to identify and address any maintenance needs.
- Handle cash and card transactions accurately and securely.
- Prepare daily sales and inventory reports for management review.
- Assist in resolving any customer or employee conflicts or issues that may arise.