Quality Control Administrator-consumer Electronics

2 weeks ago

Cape Town, South Africa weFix Repair Specialists Full time

Join our team as a Quality Control Administrator, where you'll play a crucial role in upholding the quality standards of all cellular devices repaired, exchanged, pre-assessed shipments, refurbished, or processed by our repairs workshop.

We're seeking an individual who is dedicated to maintaining high-quality work, possesses meticulous attention to detail, and fosters positive interactions with various departments within the company.

Key Responsibilities:
Quality Control:

- Utilise quality control cellular test equipment/software proficiently.
- Conduct physical inspections on all repaired devices.
- Ensure all user information is cleared from each device.
- Accurately update information on the repair management system.
- Set and meet targets to ensure agreed turnaround time.
- Print test results for devices that pass the quality process.
- Test and grade all new stock received according to grading criteria.
- Prioritize high-priority tasks, handling escalated jobs with urgency.
- Control and account for device movement according to company procedures.
- Demonstrate a good understanding of cellular testing and functionalities.

Qualifications and Experience:

- Minimum Matric (Grade 12) required.
- At least 6-12 months of related job experience.
- An "N" Qualification in Electronics would be advantageous.
- Computer literate (Windows, Microsoft Office).

Competencies:

- Effective communication skills, both verbal and written.
- Strong interpersonal abilities.
- Excellent attention to detail and accuracy.
- Problem-solving skills.
- Ability to thrive in a fast-paced environment.
- Self-managing and independent worker.
- Team player mentality.

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Cellular sales / repairs: 1 year (preferred)

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