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Loan Officer Assistant

4 weeks ago

Cape Town, South Africa Exclusively Remote Full time

Our client is a leading financial institution dedicated to providing exceptional lending solutions and outstanding customer service. We pride ourselves on our commitment to meeting the diverse financial needs of our clients and delivering superior results. As a Loan Officer Assistant, you will play a pivotal role in supporting our Loan Officers to ensure seamless loan processing and excellent customer experiences.

Position Overview:
We are seeking a highly organized and proactive Loan Officer Assistant to join our team. In this role, you will collaborate closely with our Loan Officers, borrowers, and other financial professionals to facilitate efficient loan processing and deliver exceptional customer service. Your attention to detail, excellent communication skills, and ability to multitask will be essential in meeting our clients' expectations and maintaining our commitment to excellence.

**Responsibilities**:

- Collaboration with Processors and Underwriters: Liaise with loan processors and underwriters to ensure smooth and timely loan processing, resolving any discrepancies or issues that may arise.
- Document Management: Maintain loan files and documentation in a secure and organized manner, adhering to our company's document retention policies.
- Provide Information and Support: Respond to borrower inquiries, providing accurate and helpful information about our loan products and services.
- Loan Closing Assistance: Support loan closing processes, ensuring all necessary paperwork and documentation are in order for a seamless closing experience.
- Compliance Awareness: Stay informed about industry regulations and compliance requirements, ensuring our loan processes adhere to all relevant laws and guidelines.
- Administrative Support: Assist Loan Officers with administrative tasks, such as managing calendars, scheduling appointments, and handling phone calls.

Requirement
- Proven experience as a Loan Officer Assistant or in a similar role within the financial industry.
- Excellent organizational skills and attention to detail to maintain accurate records and documentation.
- Strong communication and interpersonal abilities to interact effectively with borrowers and internal stakeholders.
- Ability to prioritize tasks and manage time efficiently to meet deadlines.
- Knowledge of industry regulations and compliance standards is desirable.
- Commitment to maintaining the highest level of confidentiality and ethical standards.

**Job Types**: Full-time, Contract

Application Question(s):

- Do you have 4 years experience as an Loan Officer/Administrator?