Intelligence Analyst I

At Crisis24, A GardaWorld Company, we take a proactive approach to solving business challenges and our customers are at the heart of everything we do. It’s the reason we love rolling up our sleeves and getting down to work - and it’s why we’re so successful. It takes an entire team to stand behind something big. Interested?

Position Overview

Crisis24 is hiring an embedded intelligence analyst located in Cape Town, South Africa to join our Embedded Intelligence Services division. Under the Crisis24 Program Manager's general supervision, the Intelligence Analyst I performs global threat monitoring, intelligence analysis and production, investigative research, and disaster response support for a multinational technology company. The analyst joins an established seven-person "follow-the-sun" 24x7x365 team that spans four continents. This position requires shift-work, that includes regular weekend shifts, and occasional holiday coverage.

**Responsibilities**:

- Monitor for open-source information to identify threats and disasters (cyclones, security incidents, wildfires, shootings, earthquakes, civil unrest, etc.) that are likely to impact the client's operations
- Analyze and assess risks to the business by leveraging sensitive data and proprietary technology to gauge client impact
- Write and disseminate clear analytical assessments in a fast-paced environment with mínimal oversight, and competing tasks and priorities
- Utilize structured analytical techniques to deliver high-quality intelligence products
- Collect and analyze data to deliver visualization products that provide clear impact and insight
- Conduct detailed hyperlocal incident mapping in Google MyMaps or ArcGIS
- Carry out extensive research during disaster events to assess impact scope, duration, demographics, and deployed nongovernment and government organizations
- Provide administrative and operational support to the client to include participating in meetings, project tracking, and supporting partner outreach

**Desired Skills and Experience**:

- Bachelor's degree required; Master's degree preferred
- 1 to 3 years of experience in intelligence production, research, journalism, disaster preparedness and response, crisis management, threat assessment, incident response or a related field required
- Demonstrated experience writing clearly, technically, and concisely in a professional setting, preferably in a fast-paced environment
- Ability to collect data and synthesize incomplete and contradictory information
- Intimate understanding of deriving information from social media platforms and online tools to conduct research and analysis
- Superb judgment and critical thinking
- Global awareness and understanding with appreciation in how geopolitical, environmental, and security threats can adversely affect multinational organization
- Ability to take initiative and identify self-improvement areas for own development and the team
- Effective problem-solving and time-management skills
- Working knowledge of Google Earth and Maps or alternative mapping software
- Foreign travel and experience

**Work Location**:

- The Analyst will be based out of the Crisis24 Cape Town, South Africa office with a hybrid schedule

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment without regard to race, religion, gender, sexual orientation, national origin, age, veteran or disabled status, or any other protected class.