Shop Consultant

**Our client in the Automotive industry based in** **Bloemfontein is currently looking to employ a Shop Consultant.**

**An awesome career opportunity awaits.**

**Requirements**:

- Matric or equivalent.
- Must reside within the area or 15km radius.
- Excellent Communication skills.
- Fluent in English (additional South African language/s advantageous).
- Sales orientated, goal driven and self-motivated.
- Computer Literate (PowerPoint, Outlook, Word, Excel).
- SAP experience will be an advantage.
- Quick grasp of new concepts, constant willingness to learn and strong sense of responsibility.
- Minimum of 2 years sales and/or customer service experience.
- Ability to work independently and participate actively within a team.
- Reliable transport.
- Clear Criminal Record.
- Clear Credit History.

**Responsibilities**:

- Meet the monthly Over-The-Counter (OTC) revenue and order targets (see attached targets and KPI’s).
- Telephone Marketing/Sales (minimum of 50 calls per day).
- Getting a minimum of 20 customer to the shop per day.
- New and Reactivated Business: a combination of 10 new/reacts per month.
- Generate and respond to sales leads and implement initiatives to drive sales.
- Offer aftersales service and support to customers.
- Identify and engage potential customers.
- Processing orders and goods returned for credit.
- Assistance in payment collections and act as a support to credit controllers.
- Responsible for inventory administration in the shop.
- Maintain all articles based on demand, overstock, deletion, supersession and focus on the balance of the product range.
- Receive, process stock orders, and follow up on delivery daily.
- Responsible for updating the shop display as and when needed.
- Visual merchandizing by utilizing brochures, advertising, and catalogues to optimize the shopping experience for customers.
- Manage, accurately record, and control stock movement.
- Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slow-moving items monthly.
- Prepare parcels for collections and shipment.
- General day to day running of the shop (observing maintenance and wear and tear).
- Analyse reports and sales figures.
- Administration of daily and monthly sales reports.
- Maintain good working relationships with colleagues in the sales team.
- Manage customer complaints and escalate where necessary.