Store Assistant

7 months ago

Johannesburg, South Africa Bravo Design Full time

**Store Assistant - PARKWOOD (CANINE AND CO)**

**About us**:
Canine & Co offers world class pet products to South African pet-lovers. While the company has grown, the goal and ethos have remained the same; the owners are people who authentically care about their own pets, and their clients’ too. Our stores offer a personal touch by supplying products that we use within our own fur families, providing the best possible product for each pet in his/her individual situation within their human family.

**Key Responsibilities**:

- Greets and interacts with customers.
- Consults with customers to understand their needs and preferences.
- Ensure high levels of consumer satisfaction by providing superior sales service.
- Demonstrates and explains products, selecting and suggesting options suitable to focus customer needs.
- Answer customers’ questions about products.
- Actively seek out consumers shopping in store and offer assistance.
- Assists customers with purchase decisions.
- Retrieves products from sales floor, stock room, or other inventory locations, places special orders.
- Collects payment using the store point of sale system.
- Processes returns and exchanges.
- Performs other duties as assigned.
- Ensure racks are fully stocked.
- Inform customers about discounts and special offers.
- Any other ad hoc duties.

**Skills and Requirements**:

- Exceptional customer service skills
- Excellent verbal and written communication skills
- Organisational skills and attention to detail
- Reliable transport to the Parkwood store
- Retail experience

**Job Type**: Permanent

Application Question(s):

- Do you have reliable transport to commute to Canine and Co's Store in Parkwood, Johannesburg.

**Experience**:

- Sales: 1 year (preferred)

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