Internal Sales

2 weeks ago

Randburg, South Africa Sandi Crowther Recruitment Full time

Gauteng, Randburg

**Johannesburg.** Well-established, growing concern servicing the Pet and Veterinary industry seeks Internal Sales Representative who is customer centric focused and results-driven with strong attention to detail. Pet industry or FMCG experience is preferred.

**Responsibilities**:

- Achieve sales targets
- Answering calls and screening and forwarding calls to the relevant person
- Proactively calling allocated existing customer lists to take orders and inform them about a product or promotion
- Take and process orders in a quick and accurate manner
- Notify customers of out of stocks daily at the time of order placement (or when required) and giving them feedback on back in stock dates as well as alternative recommendations where possible
- Handle queries in a professional manner and follow up
- Keep records of calls and sales and note useful information
- Liaise with other relevant departments in order to drive the business and service levels (sales, marketing etc.)
- Assist in Customer Care

**Requirements**:

- High school diploma or equivalent
- Own transport preferred
- Outstanding negotiation skills with the ability to sell products, resolve issues and address complaints
- Excellent communication and interpersonal skills and ability to give full attention to what customer is saying
- Ability to understand the customer’s needs
- Experience in inventory control is an advantage
- Good knowledge of MS Office and computer skills and experience essential

For more information please contact:

- Lee-Ann Cullen

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