Operations Manager
2 weeks ago
**Job Number**
- 67751
**Job Type**
- Permanent
**Job Title**
- Operations Manager
**Computer Skills**
- Advanced MS Excel,Advanced WMS,MS Great Plains,MS PowerPoint,MS Projects,MS Word
**Industry**
- Logistics
**City**
- Cape Town
**Province**
- Western Cape
- Reports to General Manager- Purpose of Position:
- The Operations Manager is responsible for the overall performance and well-being of the warehouse receiving, storage Transport and picking departments of the distribution center, its staff and its customers;- Monitoring operational capacity and process to ensure the sustainability of the distribution center warehouse operations at the right cost and to the right quality standards.- Key Functional Responsibilities:
- The Key Functional responsibilities of the Warehouse Manager includes but is not limited to:
- Cost control Warehouse expenditure is managed within budget.- Labour is managed within budgeted KPI’s.- Stock losses are managed within budgeted KPI’s.- Stock damages are managed within budgeted KPI’s.- Repairs and maintenance is managed within budgeted KPI’s.- Machinery is managed within budgeted KPI’s.- Cost overruns are investigated and appropriate countermeasures are instituted to prevent further overruns.- Expenditure is recorded in correct period.- Accounts are accurate.- Process Compliance:
- DC is consistently compliant with all Company procedures.
- Warehouse quality standards are consistently maintained in accordance with company requirements.
- Pass all internal and external quality audits.
- Audit gaps are closed within prescribed due dates.
- Perform staff on the job procedure assessments weekly.
- Shift expenditure is managed within shift budget. Cost overruns for shift are investigated and appropriate counter measures are instituted to prevent further overruns.
- Continuous Improvement:
- Process, quality, service level and cost improvements are actively pursued through the company's process.- Picking:
- Picking is accurate according to agreed target.- Provide resources required according to pick plan- Picking is accurate according to agreed target.- Provide resources required according to pick plan.- Receiving:
- Receiving is accurate according to agreed target.
- Provide resources required to achieve receiving plan.
- Floor is clear before pick.
- All pallets are labelled.
- Facility and equipment maintenance (buildings, racks, plant, MHE’s, delivery equipment etc.) Assets are well maintained, clean and good working order.- Warehouse is well maintained, neat and clean.- Health and safety repairs are completed without delay.- Preventative maintenance is carried out according to program.- Everything has a place, every place is labelled and everything is in its place.- Attend and contribute to daily Max sessions- Planning:
- Activities are planned.
- Activities are resourced according to plan.
- Sign off weekly plan.
- Review daily plan.
- Assist in preparation of DC budget.
- Reporting:
- Provide daily and weekly plan versus actual report.
- Reports are accurate.
- Report deadlines are met.
- Variance vs budget/plans are explained
- Risk management:
- Sprinkler and fire systems always in 100% working order.
- Racks inspected per procedure.
- Refrigeration plant and equipment is maintained according to specification.
- Generator is maintained according to specification.
- Comply with all relevant legislation
- People management:
- Hold monthly team meetings.
- Conduct formal One-on-One meetings with direct reports at least once per month.
- Ensure that all staff maintains company's certification at all times**Inherent Requirements**
- Grade 12 with Higher Grade Math- Tertiary Diploma / Degree/Qualification- Work Experience Required:
- 5 - 7 Years:
- Warehousing & Distribution Shift Management
- Industry: Warehousing, Distribution, QSR / FMCG
- Transport Management
- Knowledge of Inventory flow
- Supply Chain Management
- People Management
- Disciplinary Enquiries
- Health & Safety Management
- Facility & Asset Management
- Contingency Planning & Management
- Best Practice / Continuous Improvement Management
- Management of multi temperature stock items
- Management of complex, multi-site, multi-disciplinary, multi-culture organizations.
- Integrated strategy formulation and execution within large organizations of 600 plus employees
- Computer Literacy Required:
- MS Office ( PowerPoint, Projects, Word, Outlook)
- Advanced MS Excel Skills
- Advanced Warehouse Management System (WMS) Skills
- Accounting Software:
- Microsoft Great Plains
- Advanced Great Planes Experience
- Personal Competencies:
- Exceptional verbal and written communication skills (English)
- Ability to take responsibility
- Great attention to detail
- Exceptional time management skills
- Planning and organizational skills
- Ability to work in a dynamic team
- Results and deadline driven
- Problem solving capabilities
- Disciplined approach
**What Qualification**
- Logistics/Warehousing
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