Technical Copywriter

1 week ago


Johannesburg, South Africa Shuma BC Full time

ou will be required to develop product manuals, how-to guides, website help sections, journal articles, and other content that distills technical information with ease and clarity to support buying decisions, users, the sales function and ultimately revenue generation.

**Responsibilities**:

Work closely with Support to create succinct and user-friendly FAQs
Support the marketing strategy with customer stories, blogs, advertorials, press releases and other copywriting for use across all channels of a world class standard.
- Write copy for videos (tutorials, demonstrations, advertising, company image, interviews and more).
- Improve and elevate the companys public image through all content.
Research, write, edit and revise technical content that is both engaging and accessible to user personas with both technical and non technical backgrounds.
Communicate complex concepts and information in a way that is engaging and understood by users.
- Consider target audience (revenue generating audience) and brand voice throughout all content creation and adhere to brand guidelines for all published content.
- Create and maintain the information architecture and revision control.
- Fact-check all information in the content being produced and ensure grammar and spelling are perfect.
- Follow a committee review and approval process before publishing final content.
- Meet deadlines in content creation and marketing plans.
**Minimum Requirements**
- Bachelors degree in English, Communication, Journalism, Software Engineering, Computer Science,
- At least 4 years professional experience in Technical Writing, Teaching, Curriculum Development or Scientific Publication
- Knowledge and experience working with coding and scripting languages,analytical platforms such as googleanalytics/ open web analytics as well as


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