Mandarin Speaking Consultant for Asian Groups and

2 weeks ago


Bryanston, South Africa RMV Solutions Pty Ltd Full time

Our client is a leading travel management business with a worldwide presence that specializes in three main areas: inbound and outbound leisure travel, inbound and outbound incentive travel, and inbound and outbound sports tourism.

My client prioritizes its employees and offers various benefits, including medical aid, provident fund, risk benefits, employee wellness programs, fitness offerings, and incentivized earning models. They also have an in-house canteen, tBucks reward system, learning and development opportunities, educational trips, a hybrid working environment, an open-door policy with leadership, and mentorship programs.

KEY RESPONSIBILITIES

Assess client needs in terms of special interests, special needs, and affordability/budget

Quoting of all services requested by clients within the required turnaround time

Reservations of all services requested by clients

Acknowledge receipt of written requests received from agents

Respond to written requests and provide written confirmations

Opening of client files according to my client standards

Loading reservations on Tourplan

Ensure confirmation of services with suppliers

Stay in constant communication with agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations

Arrange Meet and Greets as required

**Documentation Management of all Reservations**:
Itinerary planning and layout

Compile travel packs for clients

Vouchers

Rooming lists

Filing

Ensure that clients invoiced for all services and invoices provided to clients timeously

Manage payments and Account queries

Book tour guides services as required

Ensure that the best rates are always negotiated and secured with the preferred supplier

**Here are the tasks involved in our client servicing**:
Evaluate client needs in terms of special interests, special needs, and budgetary constraints

Provide quotes for requested services within the required turnaround time

Reserve all requested services for clients

Confirm receipt of agents written requests

Reply to said requests and furnish written confirmations

Establish client files in line with clients regulations

Enter reservations into Tourplan

Ensure suppliers confirm services

Keep agents updated on reservations, deadlines, payment requirements, and reservation conditions

Make Meet and Greet arrangements as necessary

**Manage documentation for all reservations**:
Develop itinerary plans and layouts

Compile travel packs for clients

Create vouchers

Prepare rooming lists

Filing

Invoice clients for all services and provide prompt invoicing

Handle payments and account inquiries

Book tour guide services as needed

Secure the most favorable rates with our preferred suppliers

QUALIFICATIONS

Matric / Grade 12

Travel & Tourism qualification would be preferable

EXPERIENCE

A total of three years of professional experience handling group and series bookings in the tourism sector.

REQUIRED SKILLS

Proficiency in written and spoken Mandarin

Ability to comprehend complex and detailed group costing and itineraries

Preferably skilled in Tourplan and its execution

Familiarity with group bookings, quotations, and costings

Proficiency in negotiating with suppliers for availability and rates

Understanding of customers needs and products

Excellent knowledge of South African and regional geography

A strong product and logístical knowledge

Tourplan



  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    Our client operates as a comprehensive destination management company, specializing in inbound travel to various African countries like South Africa, Namibia, Kenya, Tanzania, and Uganda. They provide tailored services and personalized consultations for both individual travelers (FIT) and group leisure segments.- Responsibilities: - Evaluate client...


  • Bryanston, South Africa Bright Placements Full time

    A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - Proven experience as a...

  • Reservation Consultant

    23 hours ago


    Bryanston, South Africa Career Pathfinders Full time

    **Reservation Consultant** A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at least **5 years’ experience in a reservations department for multiple properties.** **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business -...


  • Bryanston, South Africa MGI for Client Full time

    **Financial Modeller/Analyst** Negotiable in line with Market **Bryanston** Our client a leading, fully integrated property development and management service provider in the commercial, retail and industrial sector seeks an experienced Financial Modeller/Analyst. **Skills and Qualifications**: - Bachelor’s degree in Finance, Accounting, or other...


  • Bryanston, South Africa ASI Financial Services Full time

    **QUALIFICATIONS, COMPETENCY AND EXPERIENCE** - Matric, FAIS Fit & Proper compliant (NQF Level 5, Regulatory Exams) and continuous learning is expected - MS Office proficient and proficiency in English (second language proficiency preferable); driver’s license and own car - 3-year experience in Employee Benefits Consulting **KEY RESPONSIBILITIES AND...


  • Bryanston, South Africa Featherway Recruiting Full time

    Corporate Administrator and Member Liaison **Duties and responsibilities will be split 50/50 between**: Retirement Fund and Group Benefits administration Conducting face-to-face information sessions with Fund members **Minimum Requirements**: - Experience with Retirement Fund Billing and all Group Benefit Claims Processes - Experience and a good...


  • Bryanston, South Africa ASI Financial Services Full time

    **KEY RESPONSIBILITIES AND ACCOUNTABILITY** **TECHNICAL CONSULTING (analyse, strategies and communicate)** - Conduct thorough analysis of clients’ overall employee benefits (e.g., medical scheme, retirement fund, group risk, wellness programme, occupational health, expatriation cover etc.) with the objective of quantifying related costs, risks,...


  • Bryanston, South Africa Eskom Pension and Provident Fund Full time

    **1. ENGAGE KEY REPRESENTATIVES OF THE CLIENT TO UNDERSTAND THEIR CONTEXT AND NEEDS** - Partner with Employer representatives and HR professionals to identify challenges and gaps in service levels, understand their context and requirements in the short and medium term (e.g changing member demographics, anticipated organisational restructures and frequently...


  • Bryanston, South Africa Field and Insights Africa Full time

    Internal Data Collector **Job Description**: Field & Insights Africa (FIA) is a full service market research company offering both qualitative and quantitative research services. We produce insightful market research reports with the support of our in-house field department, online scripting team and a 10- station CATI unit. We service clients across the...

  • Reservationist

    2 days ago


    Bryanston, South Africa Bright Placements Full time

    A luxury lodge & hotel group based in Bryanston, Johannesburg requires an experienced Reservations Consultant with at **Scope & General Purpose**: - Manage daily administrative tasks pertaining to the reservation elements of the business - Perform all other duties assigned by the reservations manager **Requirements**: - Proven experience as a...

  • Student Advisor

    2 days ago


    Bryanston, South Africa Richfield Graduate Institute of Technology Full time

    We are looking to recruit a Student Advisor to manage, maintain and grow key accounts (schools), and generate leads and enrolments through student recruitment initiatives. The role reports to the Regional Sales Manager. **Experience**: - At least 2 years of sales experience with a proven track record is required. - Customer relationship and/or Higher...

  • Quality Controller

    23 hours ago


    Bryanston, South Africa The Hutech International Group Full time

    **_Our client in the Automotive Industry, is seeking a Quality Controller, to join their team in Bryanston - Johannesburg - Gauteng._** **_ Position: Quality Controller_** **_Industry: Automotive Industry_** **_Location: Bryanston - Johannesburg - Gauteng_** **_Salary: R 17 000.00 - R 19 000.00 per month + medical aid company pays 50%_** **_Start:...


  • Bryanston, South Africa RMV Solutions Pty Ltd Full time

    **Job Purpose**: As a Senior Travel Specialist for the high-end bespoke market, your primary responsibility is to design and execute luxury travel itineraries that cater to the unique preferences and desires of our discerning clients. Your expertise and attention to detail will ensure that each journey is a seamless and extraordinary experience. **Key...

  • Student Advisor

    7 days ago


    Bryanston, South Africa Richfield Graduate Institute of Technology Full time

    We are looking to recruit a Student Advisor to manage, maintain and grow key accounts (schools), to generate leads and subsequently, enrolments through student recruitment initiatives. The role includes both a fixed monthly basic salary as well as commission earnings. The role reports to the Regional Sales Manager. **Experience**: - At least 2 years sales...

  • Customer Experience

    3 hours ago


    Bryanston, South Africa Eskom Pension and Provident Fund Full time

    **Member segmentation and enhance the member experience**: - Segment members, understand their profiles and map their ideal member journey, identifying touchpoints and moments of truth to deliver exceptional service and EPPF brand values. - Identify the gaps or shortfalls in member experience across all touchpoints, for all kinds of customer interactions,...


  • Bryanston, South Africa The Hutech International Group Full time

    **_Our client in the Automotive Industry, is seeking a Vehicle Sales Executive, to join their team Johannesburg - Bryanston - Gauteng._** **_ Position: Vehicle Sales Executive_** **_Industry: Automotive Industry_** **_Location: Johannesburg - Bryanston - Gauteng_** **_Salary: Basic Salary R 10 449.70 + Commission_** **_Start: ASAP_** **EXPERIENCE AND...

  • Asst. Project Manager

    3 hours ago


    Bryanston, South Africa Masithuthuke Holdings Full time

    KEY RESPONSIBILITIES - Managing training projects from start to finish - Writing reports, create and maintain project master plans to be implemented in the various provincial regions to ensure programme implementation is scheduled and aligned to mandate objectives of Masithuthuke Holdings - Providing management with feedback - Planning and overseeing new...


  • Bryanston, South Africa Masithuthuke Holdings Full time

    KEY RESPONSIBILITIES - Managing training projects from start to finish - Writing reports, create and maintain project master plans to be implemented in the various provincial regions to ensure programme implementation is scheduled and aligned to mandate objectives of Masithuthuke Holdings - Providing management with feedback - Planning and overseeing new...


  • Bryanston, South Africa Masithuthuke Holdings Full time

    **Job description** KEY RESPONSIBILITIES - Coordinating training projects from start to finish - Writing reports, create and maintain project master plans to be implemented in the various provincial regions to ensure programme implementation is scheduled and aligned to mandate objectives of Masithuthuke Holdings - Providing management with feedback -...