Admissions Administrator

2 weeks ago

Johannesburg, South Africa SACAP Full time

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.

SACAP is looking for an Admissions Administrator for the Johannesburg Campus. The Admissions Administrator is responsible for the administration, documents and tracking of all new students at SACAP. This position is a supportive position for the Admissions Manager and duties stipulated by him/her.

**Responsibilities**:
**1. Follow up and refer all enquiries using the CRM system in close collaboration with other staff in the admissions department**:

- Send templates to each student
- Refer students who request a call to the relevant Admissions Officer
- Allocate new leads to Admissions Officers
- Input all new enquiries onto the CRM system

**2. Assist the marketing team at SACAP with in-house and external events**:

- School Expo’s
- Make sure there is enough marketing material
- Represent the College in a professional way
- Set up interviews
- Checking documents
- Acceptance letters
- Letter of regret
- Waiting list and letters
- Liaise between students and programme heads

**4. Participate at SACAP Information Evenings and Open Days throughout the year**:

- Make sure information packs are made
- Make sure all information given is up to date
- Assist with arranging orientation programs, educational workshops and graduation programs for students

**5. Monitor and update ALL SACAP Social Networks and the CRM system**:

- Updating all systems such as CRM, Student Base and student Manager, insuring tagging and inserted information is correct.
- Linking students with other departments within SACAP
- Input all necessary data on all information systems (finance, administration, student support etc)

**6. Monitor and follow through with all prospective students**:

- Leads on CRM

**7. Provide information for all stakeholders of SACAP on the various qualifications**:

- Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required

**8. Assist students with registration process and study plan**:

- Application forms
- Registration forms
- Financial Documents
- Provide assistance to the students to complete the enrolment forms
- BioPsychoSocials
- Visa letters
- Other relevant documents

**9. Filing and tracking all new student documentation**:

- File and track all documents received in an organized manner
- Follow up on all outstanding documents required by Admissions Officers

**10. Tasks as indicated by the Recruitment Manager from time to time**:

- Provide reports on admissions activities, student interviews, admission publications, and information sessions
- Provide support to the Administrators when needed

**Qualifications and Experience**:

- Minimum of a completed Matric Certificate
- Diploma level or above in related field
- Experience in the field of marketing/ sales/ administration

**Skills**:

- Excellent administration, organizational and time-management skills
- Excellent written and computer skills suitable for tracking all administrative processes within the admissions department
- Knowledgeable and passionate about SACAP and its offerings

**Personal Attributes**:

- Reliable
- Proactive
- Efficient
- Responsible
- Organised
- Integrity
- Reliable
- Team player
- Respectful
- Friendly
- Works well under pressure
- Professional

**Operating Hours**:
This is a full-time position operating from Mondays to Fridays*:
Monday to Thursday: 08:30am to 17:00pm; Friday: 08:30am to 16:00pm
- _Due to the nature of this role, there will be a need to work flexible hours to the extent to which it is reasonably necessary to perform the duties of this position._

**Please upload a copy of your latest Curriculum Vitae as well as a copy of your Identity Document.**

**Applications close on Monday 10 June 2024, 17:00pm.

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