Aftermarket Consultant

3 weeks ago


Rustenburg, South Africa Pro Personnel Full time

As an Aftermarket Consultant, you'll be at the forefront of delivering exceptional service to valued customers. Your role will encompass a variety of responsibilities to ensure their satisfaction and maintain the Company's reputation for excellence:
**Customer Engagement**: Engage with our existing aftermarket customers, serving as their trusted point of contact for all their needs.
**Sales Initiatives**: Visit service-related customers, promoting and selling a range of aftermarket products and spare parts that meet their requirements.
**Prospecting New Clients**: Embark on cold-calling endeavors to establish connections with potential customers. Present services and aftermarket products in a compelling manner to drive new business growth.
**Maintenance Management**: Utilize our innovative "Smart link system" to effectively manage preventative maintenance tasks. Ensure our customers' equipment remains in optimal condition.
**Administration**: Handle administrative tasks, including providing feedback to customers, strategic planning, updating information, and generating insightful reports.

**Experience and Qualifications Required**:
**Experience**: You should have a minimum of 5 years' experience within the aftermarket and sales environment, with a focus on the Industrial and Mining industry.
**Technical Aptitude**: Proficiently identify parts and interpret parts manuals. A solid understanding of mechanical equipment, especially air compressors, generators, and pumps, is advantageous.
**Driver's License**: Possess a valid code EB driver’s license and be ready to travel to various locations as part of your role.
**Tech-Savvy**: Demonstrate computer literacy in MS Office and other related software to streamline your work.
**Communication**: Excellent communication skills are a must, helping you build rapport with customers and colleagues alike.
**Physical Fitness**: As you'll be operating in the mining and related industries, you need to be medically fit for the demands of the job.
**Clean Record**: No criminal records are essential to ensure our customers' trust and safety.
**Advantageous**: Prior experience in the mining industry and familiarity with mechanical equipment (air compressors, generators, pumps) will give you an edge.
- For more information please contact:
**Rene