IT Product Specialist
7 days ago
**Requisition Details & Talent Acquisition Consultant**
- REQ 117654 Thembi Mtshali- Job Family- Information Technology
- Career Stream- IT Technical/Specialists- Leadership Pipeline- Manage Self: Professional
**Job Purpose**Responsibilities**:
- Monitor Server environment and take corrective actions to prevent Incidents and Outages
- Review Incidents and Outages to prevent future occurrences
- Implement Operational changes such as Microsoft patching, firmware updates, VMware upgrades, etc
- Plan and implement Projects and Requests from the Postilion Support teams
- Consult and provide advice on the use of the specific product including development and configuration.
- Ensure ongoing availability within the SLA requirements, and maximum exploitation of the product features across multiple business initiatives. Identify further opportunities for use of the product.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Stay abreast of developments in field of expertise, ensuring personal and professional growth.
- Participate in Research and Development related to product usage. Ensure alignment with emerging technologies, and communicate the impact on Nedbank technologies.
- Participate and influence the technology evolution journey.
- Present to stakeholders on any impact or change to specific product. Meet client needs and provide stakeholders with business information on product performance.
- Provide support on specific product Issues when consulted to provide problem solving.
- Align technology roadmap to strategic policies and procedures and define and document standards relevant to specific product.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Essential Certifications- Accredited where formal expert certification on technology is available FPL or equivalent
- Minimum Experience Level- 10 - 15 years experience in an IT Support environment of which at least 2 years in a senior role from feeding career streams and at least 3-5 years specialisation in the specific product
- Technical / Professional Knowledge- VMWare administration
- Knowledge of Geo-Clustering
- Knowledge of different Storage technologies
- Business Acumen
- Business writing
- Change management
- Principles of project management
- Cluster Specific Operational Knowledge
- Mentoring
- Industry best practise frameworks
- Specific IT products knowledge
- Relevant Governance controls and regulatory knowledge
- Information Technology concepts
- Role relevant related technologies
- Single IT product knowledge
- Behavioural Competencies- Adaptability
- Communication
- Continuous Learning
- Initiating Action
- Innovation
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Disclaimer**_Please contact the Nedbank._**
- **_Please contact the Nedbank Recruiting Team at
+27 860 555 566
_
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