Head Housekeeper

ANEW Hotel Highveld is looking for an Head Housekeeper. This individual will be responsible in ensuring all Guest’s Rooms and Public Areas are cleaned in a consistent and professional manner, creating results that contribute to the mission and overall success of the Company.

DUTIES AND RESPONSIBILITIES:

- Responsible for the overall running of Housekeeping department of the hotel, cost effectively and to required standard, in accordance with the Hotel’s operational requirements
- Supervises all personnel in these departments
- Check all rooms on cleanliness, readiness and maintenance issues and is responsible for ensuring the Minimum Standard Operating Procedures are being met
- Responsible for staff training
- Forecast anticipated volumes of business and schedule staff accordingly
- Maintain records of stock taking etc, working to our budgeted amounts
- Responsible for the control of all stock and the control, maintenance and cleaning of cleaning equipment and stocks.

**REQUIREMENTS**:

- Must have Matric, hospitality management diploma will be advantageous
- 2 -5 years’ experience in similar position advantageous
- Knowledge of the Apex Property Management System essential
- Must be computer literate (Microsoft Office - Word, Excel, Outlook & Explorer)
- Good planning, organizational and time management skills
- Ability to work accurately under pressure
- Must be guest service driven
- Ability to work shifts
- Excellent communication skills - verbal, written and telephonic
- Must be able to use initiative & work unsupervised
- Have meticulous attention to detail

Should you believe you have all the required qualifications and skills to fulfil this role, and add value to ANEW Hotels and Resorts, please send your CV.