Business Analysis Manager

7 months ago

Sandton, South Africa Blue Label Telecoms Full time

**JOB PURPOSE**

The primary role of a Manager of Business Analysis is to offer guidance and strategic oversight in molding and executing an organisations comprehensive business and technical needs, along with exploring technological prospects.

**RESPONSIBILITIES**

**Strategic Planning**
- Develop and communicate the business analysis strategic vision, goals, and objectives
- Work closely with executive leadership to align business and technology requirements and strategies
- Craft a strategic roadmap that anticipates industry trends, identifies opportunities for innovation and ensures the organisation's competitive position

**Business Analysis**
- Define and maintain the standards, frameworks and templates for the Business Analysis functions, ensuring that it supports the business strategy and enables the organisation to meet its objectives
- Understand the current technology landscape, identify areas for improvement, and implement solutions that enhance the overall efficiency and effectiveness of the enterprise
- Business Analysts drive innovation, optimise processes, and deliver high-quality products that meet or exceed customer expectations
- Contribute to the maturity agile methodologies and the continuous improvement of development workflows
- Align roadmap with the overall business strategy, anticipate emerging trends,and have an understanding of the organisation's evolving needs

**Alignment of IT with Business Goals**
- Ensuring that the IT strategy is closely integrated with and supports the overarching business objectives
- Identify opportunities where IT can contribute to business success, enhance operational efficiency, and drive innovation

**Risk Management**
- Assess and mitigate risks associated with the organisation's technology strategy and architecture
- Be well versed in industry regulations, security standards, and potential challenges that may impact the business
- Develop strategies to address risks, ensuring compliance, and implementing measures to safeguard the integrity and security of technology systems

**Collaboration**
- Effectively collaborate across departments, particularly between IT teams, business units, and executive leadership
- Create a culture of open communication and cooperation, ensuring that technology initiatives are closely aligned with the broader business objectives by breaking down silos, promoting cross-functional teamwork, and facilitating a shared understanding of how technology can drive organisational success

**Change Management**
- Lead and contribute change initiatives associated with the implementation of new technology solutions or modifications to the enterprise architecture
- Use technical acumen, strong leadership and communication skills to guide teams and stakeholders through transitions
- Anticipate and address potential resistance to change, ensuring a smooth adoption process

**Resource Allocation and Management**
- Allocate resources effectively across projects, taking into account skill sets, availability, and project priorities
- Coordinate with other managers and departments to ensure adequate support and collaboration on cross-functional initiatives
- Identify opportunities for process improvements and resource optimization within your team

**Performance Measurement**
- Be proficient in overseeing the performance of the entire department, ensuring that its activities align with the organisation's strategic goals and objectives
- Define key performance indicators for the team, establish performance expectations, and implement mechanisms for regular evaluation
- Drive a high-performance culture, foster collaboration among team members, and provide strategic guidance to achieve departmental and organisational goals

**Team Leadership**
- Provide strong and visionary leadership to the team by inspiring and guiding the department, fostering a collaborative and innovative work environment
- Set a strategic direction, make informed decisions, and motivate the team toward common goals and professional growth

**Personal Capability Building**
- Maintain external accreditations and in-depth understanding of current and emerging technologies, external regulation, and industry best practices through continuing professional development, attending conferences, and reading specialist media

**BEHAVIOURAL COMPETENCIES**
- Manages Complexity
- Optimizes Work Processes
- Ensures Accountability
- Balances Stakeholders
- Collaborates
- Strategic Mindset
- Business Insight
- Tech Savvy
- Cultivates Innovation
- Manages Ambiguity
- Persuades
- Nimble Learning
- Decision Quality

**SKILLS**
- Action Planning
- Operational Efficiency
- Assessment
- Data Collection and Analysis
- Business Requirements Analysis
- Computer Skills
- IT Data Management
- Network/IT security
- Planning and Organizing
- Data Control
- Policy and procedures

**EDUCATION**
- University / Postgraduate (Master’s Degree)
- Business analysis or similar certified

**EXPERIENCE**
- Wi

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