Spa Receptionist

2 weeks ago

Cape Town, South Africa Belmond Management Full time

No one understands the Art of Wellbeing quite like our Spa team Librisa Spa gives guests an authentic African Spa experience, using sublime products from Thalgo and Sothys. We are looking for a Spa Receptionist with a strong commitment to excellence who will uphold our high professional standards and enhance our guests’ experience.
**Main Duties & Responsibilities**
- To greet the guests at reception and assisting with post treatment sales.
- To co-ordinate with the therapists regarding the daily appointments by allocating the time accordingly.
- To record all guests & treatment details for the data base.
- Assist the guests in selecting their treatment & explain the treatment procedures.
- Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.
- Ensure that the spa meets the required Leading Quality Assurance standards.
- Follow the set guidelines/SOP’s for the department.
- Conduct all treatments professionally.
- Suggest and promote retail products or additional services.
- Strive to achieve the highest standards through continuous education in treatments.
- Provide the guests with high quality of service at every stage of their spa experience.
- Check whether the guest has any allergies or injuries prior to the treatment or previous medical history which prevent him/her from undergoing the spa treatment.
- Ensure a proficiency of all treatments offered at the spa & have a good working knowledge of all spa facilities.
- To have a thorough knowledge of all skin care, body & products being used at the spa & be able to use & prescribe products appropriately.
- To ensure that hygiene standards are adhered to at all times & disinfecting the treatment surfaces & equipment between treatments as per laid down standards & procedures.
- Appropriately prepare and setup spa treatments in the Spa.
- To ensure that the spa is neat, clean & tidy at all times & help in retaining the aesthetic beauty of the same.
- Maintain equipment and inventory of products.
- Acknowledge and respond to relevant customer queries, needs and expectations.
- To respect the guest at all times and be discrete with any confidential matters the guest bestows upon you be it of a conversational nature or of a physical nature such as skin conditions or ailments. Delicate aspects of your post are only to be discussed with the Spa Manager.
- Accurate monthly stock taking in the absence of the Spa Manager.
- To deliver and collect clean laundry for the spa.
- Ensure that the correct uniform is worn and a high standard of personal appearance and hygiene is maintained.
- Ensure the Spa Manager is kept informed of any developments and guest queries.
- To brief the Spa Manager on any feedback received & any follow-up on work to be carried out by the maintenance department.

**Requirements**:
**Experience & qualifications**
- Have at least one of the following qualifications: CIDESCO, ITEC or SAAHSP.
- At least 2-3 years’ experience as a therapist in a stand-alone spa or hotel.
- Previous experience within a Reception role.
- Good communication skills.
- Excellent interpersonal skills.
- Knowledge about human anatomy, body types, muscles and joints.
- Knowledge on various massages and oils.
- Excellent customer service orientation.
- Genuine interest and passion for wellness and body therapy.

**Benefits**
- Competitive basic salary
- Medical aid & pension fund benefit
- Internal Belmond discounts
- Loyalty and recognition rewards programme
- Employee Assistance Programme
- On going Learning and Development opportunities
- Regular community, social and staff welfare events

**Location**:

- South Africa, Cape Town

Department:

- Spa & Leisure

Employment type:

- Full-time

**Experience**:

- Associate

  • Spa Receptionist

    5 days ago

    Cape Town, South Africa The Recruitment Specialists Full time

    Western Cape, Cape Town Waterfront Spa Receptionist Location: V&A waterfront Basic Salary: R8 000 - R15 000 (B.O.E) Other incentives to be discussed at interview A 5* star Spa is seeking a bubbly, energetic Spa Receptionist. This is an amazing opportunity to grow with an established brand. If you can multitask, have an immense ability to persuade and...

  • Senior Spa Receptionist

    Found in: Talent ZA 2A C2 - 1 week ago

    Cape Town, South Africa Miranda Forrester Spa & Beauty Placements Full time

    SENIOR SPA RECEPTIONIST CAMPS BAY - Atlantic Seaboard - Western Cape , South AfricaStarting Date: A.S.A.P / May 2024Reports to: Spa Manager TRADING HOURS & SHIFTS:Tuesday - Saturday CLOSED Sundays & MondaysREMUERATION & COMPANY BENEFITS:R10,000 - R14,000 (Based on relevant skills and experience offered)Commission & IncentivesSCOPE OF THE JOB:Responsible...

  • Spa Receptionist

    2 days ago

    Cape Town, South Africa Kerzner International Resorts Full time

    Spa Receptionist (9267) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’...

  • Spa Receptionist

    5 days ago

    Cape Town, South Africa The Recruitment Specialists TRS Full time

    Location: V&A waterfront Basic Salary: R8 000 - R15 000 (B.O.E) Other incentives to be discussed at interview A 5* star Spa is seeking a bubbly, energetic Spa Receptionist. This is an amazing opportunity to grow with an established brand. If you can multitask, have an immense ability to persuade and close sales at the desk then this is for you. This is an...

  • Spa Receptionist

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Cape Town, South Africa MSC Cruises Full time

    Requirements:Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.1+ year of experience as assistant SPA manager or receptionist in a Fitness or Beauty centre or 4* star...

  • Spa Receptionist

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Red Carnation Hotels Full time

    Spa Receptionist   Minimum Experience or Qualification : · Must have at least 2 years experience in a similar spa establishment. · A treatment background advantageous · Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel · Experience of a Spa Management System; exposure to Premier Spa advantageous · Highly...

  • Spa Receptionist

    6 days ago

    Cape Town, South Africa The Recruitment Specialists Full time

    Western Cape, Cape Town Spa Receptionist Location: Diep River, Cape Town **Salary**: Daily Rate Saturdays Only Skincare clinic is looking for a receptionist that is available on Saturdays and wants to gain knowledge and experience in the industry. **Duties**: Friendly, welcoming & bubbly. This is extremely important as they will be the face of the...

  • Spa Receptionist

    7 days ago

    Cape Town, South Africa Belmond Management Full time

    As a Spa Receptionist at Mount Nelson, A Belmond Hotel, you enhance the guest experience by providing immersive, therapeutic, and ambient service that elevates relaxation and tranquility to a new level. In this role, you will provide the highest quality services and products to guests. If you’re looking to develop your skills and be part of the future of...

  • Spa Receptionist

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Centre Recruit Consultants Full time

    Requirements:Minimum 2-3 Years of Receptionist Experience within a Hotel / Spa environmentAbility to work on one or more of the following  ESP / OPERA / GAAP/ CHIDESK Warm and welcoming personalityWell-spokenWell-groomedWork well under pressure Manage staff schedule effectively to maximize revenueAbility to promote, upsell, and retailTeam PlayerFlexible...

  • Spa Receptionist

    7 days ago

    Cape Town, South Africa Belmond Full time

    As a Spa Receptionist at Mount Nelson, A Belmond Hotel, you enhance the guest experience by providing immersive, therapeutic, and ambient service that elevates relaxation and tranquility to a new level. In this role, you will provide the highest quality services and products to guests. If you’re looking to develop your skills and be part of the future of...

  • Spa Administrator

    5 days ago

    Cape Town, South Africa Tych Business Solutions Full time

    1 years - 2 years Junior Hotel Wellness The spa receptionist is responsible for the effective administration of the front desk and reception area. You will also support the Spa Manager and the front desk coordinator. Your duties will also include doing the bookings and scheduling and corresponding with guests, **Minimum requirements** - Matric - Beauty...

  • Cape Town Qoi Wellness and Beauty SPA Receptionist

    7 days ago

    Cape Town, South Africa QOI WELLNESS CAPE TOWN Full time

    Receptionist duties Product sales Spa diary management Commission statements Reports Stock take **Salary**: R6,000.00 - R8,000.00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required) **Experience**: - Administrative office procedures, practices and equipment: 1...

  • Assistant Spa Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Cape Town, South Africa MSC Cruises Full time

    Requirements:Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.1+ year of experience as assistant SPA manager or receptionist in a Fitness or Beauty centre or 4* star Hotel...

  • Spa Guest Relations

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Cape Town, South Africa Career Custodians Full time

    Are you ready for an exciting and challenging role in the spa industry?Langaro Wellness in Camps Bay is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility for overseeing the front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and...

  • Spa Guest Relations

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Career Custodians Full time

    Are you ready for an exciting and challenging role in the spa industry?Langaro Wellness in Camps Bay is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility for overseeing the front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and...

  • Spa Guest Relations Officer

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Career Custodians Full time

    Are you ready for an exciting and challenging role in the spa industry?Langaro Wellness in Camps Bay is currently seeking a Guest Relations Officer / Lead receptionist to take responsibility for overseeing the front desk operations. You will be responsible for the reception and retail areas, coordinate diaries and therapists, while ensuring efficient and...

  • Receptionist

    Found in: Talent ZA C2 - 3 weeks ago

    Cape Town, South Africa Status Staffing Full time

    Our client based in Bantry Bay is looking for a receptionist with 2 years experience in a similar position to join their team.A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE    :           PermanentSECTOR                          :           ReceptionBASIC SALARY             ...

  • Receptionist

    Found in: Talent ZA 2A C2 - 3 weeks ago

    Cape Town, South Africa Status Staffing Full time

    A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : ReceptionBASIC SALARY : R9 150START DATE : A.S.A.P / ImmediateREQUIREMENTS:2 years experience in a similar positionAttention to detailProblem solving...