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Query Analyst

4 months ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Health**Function**:Information Technology**Date**:9 Sep 2023- Discovery Health Systems (DHS)Query Analyst - Health Benefit Solutions (CQS sub-team)
- About Discovery
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.- About Discovery Health Systems (DHS) - Health Benefit SolutionsWorking in a high performance organization that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward. An intermediate Query Analyst position is available in the Health Benefit Systems team to work on supporting many dynamic new projects, and legacy development, to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure, the Query Analyst will help the business to address changes through technologies.
- Key Purpose
- Areas of responsibility may include but not limited to:
- Review problem reports, analyse and investigate using the appropriate tools.
- If required, revert to stakeholders if technical issues require business decisions to proceed and answer any queries from the development team.
- Liaise directly with developers, business analysts and development managers to arrive at solutions. Using technical skills, plan, code and quality check ad hoc reports as needed from business and the department

**Competencies**
- Politically astute
- Self-motivated, self-starter
- Team player
- Have a continuous learning drive
- Confident
- Analytical and logical thinker, problem solving
- Strong communication skills
- Strong attention to detail
- Able to work on multiple issues and adapt to changing priorities during a day
- Education and Experience
- A relevant 3-year degree or equivalent 3 year qualification and / or
- Minimum of 3 years working experience in dealing with Claims processing systems and operational requirements.
- Strong understanding of Discovery Health Claims domain
- Oracle SQL - writing/running queries (added advantage)
- Experience in Health Care industry
- MS Office Suite
- Advanced Excel
- Working experience in an ITIL based environment (added advantage)
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.