Sales Operations Manager

9 hours ago

Cape Town, South Africa Dotdigital Full time

**About Us**:
**The Company**:Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.

**About the Role**:
The role of the **Sales Operations Manager** is ultimately all about moving the needle. You will be working closely with regional Commercial Teams, reporting into the Global Sales Operations Manager. Operations is in very high demand at Dotdigital, they’re hungry for it and you will become a crucial member of the team. We will be leaning on your expertise to
- Build key relationships with members of the commercial team to help identify areas for process improvement
- Train and support key processes & best practices across our Sales Tools (CRM, 3rd party tools)
- Enforce best practice use of the above systems by working with ‘the boots on the ground’ and provide any ad-hoc support required
- Report on utilisation and drive adoption of Sales Tools
- Keep up to date with new feature releases of our Sales Tools to help maximise our ROI
- Work with Commercial Team Managers for ad-hoc data insight requests
- Create presentations for senior management
- Track effectiveness of initiatives and promptly escalate any issues
- Deliver regular KPI reports (think weekly, monthly, quarterly, annual)
- Assist with documentation

This is a hybrid role, with attendance in the office required on Tuesdays, Wednesdays and Thursdays.

**_ Upon completing the onboarding process, our team members will be expected to begin working on a rotational shift pattern designed to provide comprehensive support across the US, EMEA, and APAC regions. This strategic schedule will ensure that each region consistently receives timely and dedicated assistance from our team.._**

**_
The shift rotations will take place in one-month blocks, with each individual team member transitioning from one region to another after completing their 1-month shift._**

**_
The specific hours for each shift rotation are as follows:_**

**_ APAC Shift:_**

**_ 1 AM - 9 AM_**

**_ US Shift:_**

**_ 3 PM - 11 PM_**

**_ please note, the hours might change slightly to due clocks changing_**

**About You**:
You will be part of the BizOps function, a newly formed team who are taking Dotdigital by storm. We are a bunch of proactive people who get stuff done To be a perfect fit, we think you should have an appreciation of our team values
- We respond with a positive, can-do attitude
- We take ownership
- We collaborate, communicate and enable each other
- We are innovators
- We make things scalable, repeatable and robust
- We digitalise and eliminate manual processes
- We care about data quality (a lot)
- We always operate with integrity
- We celebrate quick wins and our success
- We have fun

If that resonates with you, then jump right in
What are we looking for from you?

Must have
- CRM experience
- Sales Tools experience
- Deep understanding of Sales Process
- CPQ/Quote building experience
- 3+ years experience in a Sales Operations role (preferably SaaS based)
- Experience in requirement gathering
- Stakeholder management
- Attention to detail
- Inquisitive nature
- Ability to think out of the box
- Proactive
- Advanced Excel knowledge - pivot tables, formulas, data manipulation, charts
- Documentation skills

Nice to have
- Microsoft Dynamics certification (or other CRM)
- Training delivery experience
- Experience of the commercial Sales Tools tech stack - Salesloft, LinkedIn Sales Navigator, ZoomInfo, Conversation Intelligence tools
- Experience of Marketing Operations

**Why Us**:
Don’t just take our word for it - hear what your future colleagues have to say about working in our team:

- Dotdigital is a very reputable company - it’s got a fantastic product which is backed by it’s unbeatable people offering at the heart of it. _Finding myself in the BizOps team, has meant I am now somewhere that I feel at home. We’re a good bunch who work hard and play hard. The impact of what we are doing around the business is seen and felt on a Global scale, and it’s great to have so much exposure._

**Interview Process**:

- 15min Screening Call with Team Talent
- 1 hour interview with Global Sales Operations Manager and Global Customer Success Operations Manager
- 1.5 hour final interview to present back results of the Task, with some more general questions from other representatives. With Global Sales Ope

  • Stock Operations Coordinator

    17 hours ago

    Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    About the RoleAs a key member of our Agrimark Operations team, you will be responsible for overseeing inventory management processes to ensure seamless operations.Job DescriptionThis challenging role requires close collaboration with various stakeholders, including senior procurement manager, sales managers, and branch teams.Core Responsibilities:Manage and...

  • Sales Rep to Become Sales Manager

    3 days ago

    Cape Town, South Africa Value Sales Full time

    Multi Company Sales Rep with amazing opportunity to grow into a Distributor type account with sub-ordinate sales reps to manage. Customer targets would include Hardware Stores for curtain rails, Curtains for Hospitality industry as well as Health Care and Student accommodation, Iron Mongery for Health and Housing Developments and bricks and blocks for the...

  • Head of Sales

    3 days ago

    Cape Town, South Africa The Sales Barn Full time

    Our client is looking for a Head of Sales (Telesales) to drive the growth in their business. They are looking for someone who operates with honesty, integrity and consistency. Someone who is great at reading metrics, implementing solutions and are analytical and metrics-driven. This is a senior position and requires extensive experience in telesales,...

  • Inventory Manager

    7 days ago

    Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    Agrimark Operations Limited is a dynamic and growth-focused business that seeks to attract top talent for the position of Stock Controller.Reporting directly to the Senior Procurement Manager, this critical role entails overseeing stock levels and ensuring they remain within authorized parameters. The successful candidate will be responsible for liaising...

  • Sales Operations Manager

    9 hours ago

    Cape Town, South Africa ESET Full time

    **The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Sales Operations Manager **Location**: Belmont Square, Rondebosch, Cape Town **Type of Position**:Full-time **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary**: The Sales Operations Manager will be responsible for the Inside Sales Team, will join...

  • Inventory Management Specialist

    17 hours ago

    Cape Town, Western Cape, South Africa Agrimark Operations Limited Full time

    Job OverviewAgrimark Operations Ltd is a dynamic growth-focused business, part of the KAL Group Ltd listed on the Johannesburg Stock Exchange (JSE).About UsWe operate across 100 locations in South Africa and expanding into e-commerce.ResponsibilitiesKey Accountabilities:Work closely with Senior Procurement Manager to maintain optimal stock levels within...

  • Sales & Operations Manager

    2 days ago

    Cape Town, South Africa E-XHALE Full time

    Key duties: - Manage incoming and outgoing cargo (import, export and logistics) - Staff management of both sales, admin and marketing teams (planning, supervision and day-to-day problem solving) - Management of operational expenses - Inventory & debtors Control - Effective cash flow management - Monitor the compliance of the operational departments against...

  • Operational Compliance Officer

    8 hours ago

    Cape Town, South Africa Fund Manager Full time

    OPERATIONAL COMPLIANCE OFFICER (CAPE TOWN) Looking for a dynamic, passionate and results driven operational compliance officer with Collective Investment Scheme (CIS) experience and knowledge to join our team. This individual needs to be confident and willing to get involved in every aspect of the business where required. ROLE AND RESPONSIBILIES: -...

  • Sales Representative

    3 days ago

    Cape Town, South Africa SA Sales Fraternity Full time

    About Us:A leading short-term rental property management agency based in Cape Town. We specialize in managing and marketing properties across major booking platforms, ensuring seamless experiences for both property owners and guests. Our team is passionate about travel, tourism, real estate, and leveraging technology to maximize rental revenue.Job...

  • Sales Development Representative

    9 hours ago

    Cape Town, South Africa Purple Sales Solutions Inc. Full time

    **About Purple Sales Solutions** At Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice (US, Canada or Europe). We provide B2B Lead Generation and Sales services. We manage global operations from downtown Toronto and have a presence in New York and Paris. The purpose of Purple Sales Solutions is to improve the...

  • Retail Store Managers

    3 days ago

    Cape Town, South Africa Retail Store Manager Full time

    WE ARE HIRING JOB ADVERT: ASSISTANT STORE MANAGER Tickled pink at what we have in store for you! Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer in Cape Town. URGENT APPOINTMENT! Join Mambos for a challenging, yet rewarding career in the retail industry. Our store managers...

  • Head of Sales and Sales Operations

    1 day ago

    Cape Town, South Africa Le Boat Full time

    **Are you a leader with a proven track record of steering international sales teams to success? We're searching for an outstanding Head of Sales and Sales Operations to join our Leboat Sales team in Cape Town, South Africa.** Le Boat is part of the Travelopia group, which is one of the world’s leading specialist travel groups providing customers with a...

  • National Sales Executive

    2 days ago

    Cape Town, South Africa Farm Manager SA Full time

    **Cape Town Area - Western Cape**: Our client is looking for a National Sales Executive & Technical Consultant to join the team. **MINIMUM REQUIREMENTS** - Proven ability to drive the sales process, with previous sales experience - Knowledge in the vegetable, forestry, fruit, and ornamental segments - A tertiary qualification in an applicable field...

  • Wholesale Sales Representative

    6 days ago

    Cape Town, South Africa Effective Sales and Merchandising Full time

    An exciting position has become available for a Sales Rep in the Wholesale Industry. We are looking for an individual with at least 2-3 years’ experience in selling in the Wholesale Industry with experience in Dispo Maintenance. **Minimum Requirements**: - Grade 12 - Diploma in Sales and Marketing/ NQF 4 Certificate in Marketing (Advantage) - 2 - 3...

  • Key Accounts Sales Operations Manager

    2 days ago

    Cape Town, South Africa Time Personnel Full time

    **REQUIREMENTS** - Matric and relevant tertiary degree highly advantageous - 10 years experience in sales and operations - Proven track record and Leadership capabilities - Positive attitude, professional and dedicated - Hit the ground running with skills, ability and affinity with sales - Exceptionally well groomed and presented **DUTIES** - Reporting to...

  • Sales Operations Analyst

    2 days ago

    Cape Town, South Africa ooba Full time

    The purpose of the position is to support the Head of Sales Operations in enabling the achievement of ooba's sales strategy through: Processes, Systems, Products, Services - To satisfy our customers, are we leveraging our systems, processes, products & data to excel, optimizing cost and time and delivering top quality. Analyzing data and prepare reports,...

  • Business Unit Manager

    8 hours ago

    Cape Town, South Africa Maspark Sales and Marketing Full time

    As the Business Unit Manager for Gandour in South Africa, you will be responsible for leading and managing a specific business unit within the organization. Your primary focus will be on overseeing and driving the unit's performance, including forecasting, sales, budgets, and trade marketing activities. Your role will require strategic thinking, strong...

  • Senior Sales Operations Analyst

    7 days ago

    Cape Town, South Africa Canonical - Jobs Full time

    The Senior Sales Operations Analyst will join a team of experts who help Canonical sales teams achieve their business goals. This highly visible role reports to the Global Sales Operations Director and will contribute to day-to-day support of sales as well as driving strategic initiatives to improve sales productivity, intelligence, planning, training and...

  • Sales Operations Support and Administration

    2 days ago

    Cape Town, South Africa ooba Full time

    The purpose of the position is to optimize effective execution of the Sales Operations department by providing operational support through dedicated administration, execution, delivery and evaluation of projects and programs. ooba's Home Loans business has a new opportunity for a results-focused individual who can work on multiple projects efficiently and...

  • Operations Manager

    7 days ago

    Cape Town, South Africa Goldman Tech Resourcing Full time

    **Job Information** - Location- Cape Town- Salary- R950k - R750k p/a- Job Type- Permanent- Education- Bcom in Operations or similar- Experience- 7 years- Reference- ND0120- - supplychain.careers(at)goldmantech.co.za- Fax- 0865779894We are currently sourcing for an Operations Manager to join a reputable company in Cape Town. Minimum requirements include: -...