Shift Supervisor/site Senior

**Job Purpose**:
We are looking for a skilled shift supervisor/Site Senior to help us create an awesome customer experience and keep things in good order. A professional who is in charge of overseeing business operations on their shift. They must be able to delegate tasks, resolve problems, and make sure that everything goes smoothly for everyone during a given work shift.

**Minimum Requirements**:

- Psira Grade A (Renewed)
- ** Grade 11/12**:

- ** Valid Driver's License**:

- ** Resides in the Helderberg Region (Strand, Somerset West, Stellenbosch)**:

- ** Previous Supervisory Experience or similar role.**:

- ** Computer literate (Word, Excel)**:

- ** Excellent Communication skills**:

- ** Good Health (no chronic conditions that will influence your daily tasks**:

- ** No criminal record,**

**Duties and Responsibilities**:

- ** Monitoring daily employee performance**:

- ** Ensuring customer satisfaction**:

- ** Managing employee schedules**:

- ** Develop and implement security policies, protocols and procedures.**:

- ** The supervision of security officers and guards.**:

- ** Attend meetings with client and Operations Manager to determine operational needs.**:

- ** Plan and coordinate security operations for specific events**:

- ** Review reports on incidents and breaches.**:

- ** Investigate and resolve issues.**:

- ** Create reports for management on security status.**:

- ** Analyze data to form proposals for improvements (e.g. implementation of new technology.)**:

- ** Manage daily schedules, employee shifts, and time-off requests**:

- ** Assign duties to employees and oversee their progress**:

- ** Ensure that daily sales/production goals are met**:

- ** Count cash at the end of the shift and manage bank deposits**:

- ** Train and integrate new workers**:

- ** Provide guidance and feedback to employees when needed**:

- ** Ensure industry rules and regulations are followed**:

- ** Handle customer and employee complaints**:

- ** Resolve conflicts between employees**:

- ** Transfer products and other objects to and from the worksite on occasion**

**N.B. ONLY CANDIDATES WHO MEET THE ABOVE MENTIONED REQUIREMENTS WILL BE CONSIDERED FOR A INTERVIEW